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fax return

Posted on 1999-01-11
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Last Modified: 2013-12-16
computer says i have fax but cannot hook up to com port. I have a fax modem in, and was using msn fax icon, from whence it came i know not!  I originally had a problem with my printer and was told to dump the fax icon to clear software. now i cannt get it back, but when i access what i can in files, the indicators are that fax is there, but not connected to LT WIN PORT as before.Now i'm going NUTS!
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Question by:hospital
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7 Comments
 

Author Comment

by:hospital
ID: 1761109
already spent 100 points,why no answer?
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LVL 5

Expert Comment

by:hiandras
ID: 1761110
I think we need some more details here!
Where does the computer say, you have a fax?
Do you have a modem?
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Author Comment

by:hospital
ID: 1761111
Edited text of question
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Author Comment

by:hospital
ID: 1761112
Adjusted points to 150
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LVL 5

Expert Comment

by:hiandras
ID: 1761113
I assume you are using Microsoft Fax, which is supplied with Windows 95.
I would suggest reinstalling that. To do this:
1.) Start Control Panel then Add/Remove Programs
2.) Windows Setup (second tab)
3.) Uninstall (untick) Microsoft Exchange and Microsoft Fax
4.) Apply
5.) Now re-install Exchange and Fax, with the same steps.
Did it help?
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Author Comment

by:hospital
ID: 1761114
Thanks! Easy to tell I'm a real newby..frustration level climbs easily! Not sure if this is the same program, as don't seem to be able to work off-line, but at least I now have a functioning fax, so I can live with it!
Until next time:-D
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LVL 5

Accepted Solution

by:
hiandras earned 300 total points
ID: 1761115
I assume you are using Microsoft Fax, which is supplied with Windows 95.
I would suggest reinstalling that. To do this:
1.) Start Control Panel then Add/Remove Programs
2.) Windows Setup (second tab)
3.) Uninstall (untick) Microsoft Exchange and Microsoft Fax
4.) Apply
5.) Now re-install Exchange and Fax, with the same steps.
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