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can't install NUM, Norton AV, or Stuffit programs

Posted on 1999-01-17
7
319 Views
Last Modified: 2010-04-25
I have a strange problem. Since my hard drive crashed 2 weeks ago, I have
had to reinstall some programs. I get the above programs to work, even
after running the CD NUM, rebuilding the hard drive, and running Disk
First Aid. I have a 6500 mac with System 8.1. What do I do? I also had my Dropstuff trashed, as well as Stuffit expander and Deluxe.
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Comment
Question by:jackst
7 Comments
 

Expert Comment

by:jrsjr
ID: 1540864
Did you re-format the hard drive or just re-install everything?  There could still be some corruption with the disk.  Were the Norton utilities functioning before?  Is the disk HFS or HFS+?
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Expert Comment

by:jstroh
ID: 1540865
I reformatted the drive to system 8.1, Norton Utilities worked before (and I can run it from the CD), and the disk is HFS. Would changing to HFS+ fix the problem? How about upgrading to system 8.5? Thanks. jackstroh@usa.net
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LVL 5

Expert Comment

by:paulvaneykelen
ID: 1540866
Please define "can't install" what kind of error do you get. Can you install when you start up from the CD?
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Expert Comment

by:jstroh
ID: 1540867
I can install these programs, but when I try to use them after restarting, I get a bunch of letters in the menu part of the screen and the program (Stuffit, Norton antivirus, norton utilities) closes.
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Expert Comment

by:sdelance
ID: 1540868
What versions of Norton and Stuffit are you using?
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Expert Comment

by:jstroh
ID: 1540869
Stuffit 4.5 and norton utilities 4.0. Antivirus 5.0.
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LVL 5

Accepted Solution

by:
paulvaneykelen earned 200 total points
ID: 1540870
Reformat the hard drive and reinstall the system.
Make sure you also update the driver
Install one of the non working programs
Test the program and keep doing this until everything is installed.
It seems to me your system is damaged.
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