Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


I need help with my HP OfficeJet LX Printer

Posted on 1999-01-22
Medium Priority
Last Modified: 2010-04-27
Title: "I need help with my HP OfficeJet LX printer"
   From: alno
                           Date: Thursday, January 21 1999 - 10:03AM PST
      Up until now my printer was working great. Now when I try to print from the internet I get an error message through my FirstAid program as follows: "Spool32,
   C:/Windows/System/Spool32.EXE". Then it will not print & the HP print window stays on my screen.I have windows 95 and my version of First Aid is First Aid Deluxe.

   I am a 70 year old novice in the computer area and need help. Can someone please help me?

Question by:alno
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 27

Expert Comment

by:Asta Cu
ID: 1020869
What version of First Aid?
What version of Windows?
I've seen lots of problem reports at Microsoft with various Windows versions pointing to FirstAid, so it would help a lot if you can provide us with a little more about your environment.

Hoping to help.
LVL 27

Expert Comment

by:Asta Cu
ID: 1020870
I couldn't find any reference to the printer you've listed at HP, but perhaps using the link below, and knowing a model number will prove helpful.


LVL 27

Expert Comment

by:Asta Cu
ID: 1020871
One other HP OfficeJet resource link for Yr 2000 compliance, perhaps this link can help with additional research.
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.


Author Comment

ID: 1020872
Edited text of question

Author Comment

ID: 1020873
Edited text of question
LVL 27

Expert Comment

by:Asta Cu
ID: 1020874
Since there are different versions of First Aid Deluxe, this link should help you.

The above link regards this:
First Aid 95 Deluxe
Frequently Asked Questions

You'll find a wealth of information here that should prove helpful, if not, please let us know.

Accepted Solution

blady earned 200 total points
ID: 1020875

Sometimes when you have a dos based program open and a windows program running HP Office Jet printers get hung up and will lock up your PC.  

Please make sure that you do not have dos games or programs open when you go on to the internet.  Simply close other programs running on your computer and it should prevent the "Spool 32 error" and your pc from locking up on you.

another option for you would be to click on the information you wish to print and highlight it, copy it and paste it into a word processing document.  Save it there and print it once you are off line.

I hope these suggestions help


Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Backups and Disaster RecoveryIn this post, we’ll look at strategies for backups and disaster recovery.
New style of hardware planning for Microsoft Exchange server.
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question