I need help with my HP OfficeJet LX Printer

Posted on 1999-01-22
Last Modified: 2010-04-27
Title: "I need help with my HP OfficeJet LX printer"
   From: alno
                           Date: Thursday, January 21 1999 - 10:03AM PST
      Up until now my printer was working great. Now when I try to print from the internet I get an error message through my FirstAid program as follows: "Spool32,
   C:/Windows/System/Spool32.EXE". Then it will not print & the HP print window stays on my screen.I have windows 95 and my version of First Aid is First Aid Deluxe.

   I am a 70 year old novice in the computer area and need help. Can someone please help me?

Question by:alno
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 27

Expert Comment

by:Asta Cu
ID: 1020869
What version of First Aid?
What version of Windows?
I've seen lots of problem reports at Microsoft with various Windows versions pointing to FirstAid, so it would help a lot if you can provide us with a little more about your environment.

Hoping to help.
LVL 27

Expert Comment

by:Asta Cu
ID: 1020870
I couldn't find any reference to the printer you've listed at HP, but perhaps using the link below, and knowing a model number will prove helpful.

LVL 27

Expert Comment

by:Asta Cu
ID: 1020871
One other HP OfficeJet resource link for Yr 2000 compliance, perhaps this link can help with additional research.
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.


Author Comment

ID: 1020872
Edited text of question

Author Comment

ID: 1020873
Edited text of question
LVL 27

Expert Comment

by:Asta Cu
ID: 1020874
Since there are different versions of First Aid Deluxe, this link should help you.
The above link regards this:
First Aid 95 Deluxe
Frequently Asked Questions

You'll find a wealth of information here that should prove helpful, if not, please let us know.

Accepted Solution

blady earned 100 total points
ID: 1020875

Sometimes when you have a dos based program open and a windows program running HP Office Jet printers get hung up and will lock up your PC.  

Please make sure that you do not have dos games or programs open when you go on to the internet.  Simply close other programs running on your computer and it should prevent the "Spool 32 error" and your pc from locking up on you.

another option for you would be to click on the information you wish to print and highlight it, copy it and paste it into a word processing document.  Save it there and print it once you are off line.

I hope these suggestions help


Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question