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Return address problem w/ MS word

Posted on 1999-01-24
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Last Modified: 2010-04-25
When I attempt to print an envelope using Word 6.0.1 on a 7200 Pmac,  the return address does not print on the envelope.  The print head of my HP660c seems to be printing on the left side of the carriage while the envelope is feeding through the right side.
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Question by:stuggle
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4 Comments
 

Author Comment

by:stuggle
ID: 1540902
Edited text of question
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Expert Comment

by:paulvaneykelen
ID: 1540903
Make sure your selection inn your printer is an envelope and indicate where the envelope is located. The other option is to create your own custom envelope layout using a regular page and create large margins.
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Author Comment

by:stuggle
ID: 1540904
Have tried every possible combination of settings in the envelopes and labels section and none work.  I don't think making larger margins as a very good solution- I'd like determine how to make the software to work properly.

By the way, I use word on my pc at work and haven't had this problem.
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Accepted Solution

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paulvaneykelen earned 200 total points
ID: 1540905
http://support.microsoft.com/support/kb/articles/q110/0/85.asp
Excerpt from this page: The Printing Options dialog box implies that you can choose any envelope feed position and direction, and that will be how the envelope prints from the printer. THIS IS NOT WHAT WILL HAPPEN. (To locate the Printing Options dialog box, choose Envel...

http://support.microsoft.com/support/kb/articles/q137/1/56.asp
Excerpt from this page: Envelopes printed from Word on Hewlett-Packard (HP) DeskJet printers 540, 550, and 560 may print incorrectly or blank. CAUSE ===== Case 1: The envelope feed options in Word are set incorrectly. (The documentation for the Hewlett-Packard p...


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