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VMM32.VXD Problem

Posted on 1999-01-25
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Last Modified: 2013-12-28
Has anyone encountered a problem with W98 with
VMM32.vxd which the system says it cannot find in
the windows\system directory (although it is there)
I have reloaded W98 onto a freshly formatted HDD
still the above returns to haunt me ...
My system is a AMD K6-2 300mhz processor
Gigabyte GA5-AX m/board
Matrox Millenium PCI g/card
64mb (2 x 32mb) SDRAM DIMMS
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Question by:paul1313
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Accepted Solution

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dew_associates earned 100 total points
ID: 1652809
Paul, sometimes Windows 98 has a problem with AMD based systems. There's a few solutions, but let's start with the easiest first.

1st Method
================
1. Boot your system to a MSDos prompt by either touching the F8 key just as you see the Starting Windows dialogue, or using the Windows startup floppy disk. Go to a Command prompt, C:\>, then
 
2. At the command prompt, type the following command, and then press ENTER:
 
      dir vmm32.vxd /s

If the Vmm32.vxd file is not found, you must install Windows 95/98 again. If the Vmm32.vxd file is found, note the folder in which the Vmm32.vxd file is located, and then continue with step 3.
 
3. At the command prompt, type the following commands, pressing ENTER after each command
 
      cd windows
      ren <folder> system
 
   where <folder> is the folder you noted in step 1.
 
4. Restart your computer.
===================

Next, are you running a scanner or any other hardware other than what you have posted here?
==============

If the above doesn't resolve the problem, then boot the system to safemode and see if the same problem occurs. If it does, let me know. It's probably a problem in the System.ini file.

==============

Next test:

When you boot the system, touch the F8 key and enable the bootlog.txt for the boot. Once the boot has occurred, even a failed boot, go back to safe mode again, open word pad and then open bootlog.txt. It's in the root of the drive C:\. Look through the last 30 to 50 entries for boot failures. Some failures will be normal, but others are not. Let me know what you find.
Dennis
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Author Comment

by:paul1313
ID: 1652810
Dennis,
 
Thanks for your help (so far) I followed 1 - 3
vmm32.vxd came up when I did the dir /s in the windows\system dir

In answer to 4
Yes I do have a scanner - Umax with its own ISA SCSI card
 
I started with the Bootlog and can send you a copy if it helps. there are quite a few references to "vmm32"
 
On all the above occasions the system booted up OK - If it does not boot OK when you press a key it turns the system off so I cant generate a bootlog to look at ...
 
Look forward to hearing from you on the above ... Paul
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LVL 25

Expert Comment

by:dew_associates
ID: 1652811
Paul, I was afraid you were going to sau Umax. Anyway, here's the recommended solution as well as why it's happening.

Microsoft Knowledge Base
PSS ID Number: Q191874
Article last modified on 11-14-1998
WINDOWS:95,98


When you start Windows, you may receive the following error message:
 
VMM32.VXD: Missing/Unable to Load. Press any key to continue.
 
Pressing any key causes either the Shutdown screen to appear or several VMM32.VXD errors.
 
CAUSE
=====
This behavior can occur if the Umaxis11.386 file is being loaded in the System.ini file. This file is used by a UMAX scanner.
 
RESOLUTION
==========
To resolve this issue, contact UMAX to inquire about the availability of a fix for this issue.
 
To work around this issue, follow these steps:
 
1. Click Start, click Run, type "sysedit" (without quotation marks), and then click OK.
 
2. On the Window menu, click System.ini.
 
3. On the Search menu, click Find.
 
4. In the Find box, type " umaxis11.386" (without quotation marks), and then press ENTER.
 
5. Place a semicolon (;) at the beginning of the line that contains "umaxis11.386."
 
6. On the File menu, click Save, and then click Exit on the File menu.
 
7. Restart your computer.

Let me know how you make out!
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Expert Comment

by:micky_d
ID: 1652812
On the umax web site is a patch for the umaxis11.386.
it fix the problem when you start windows:
VMM32.VXD: Missing/Unable to Load
cu micky
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Author Comment

by:paul1313
ID: 1652813
thanks everyone
it was the Umax scanner and i will now be able to resolve it after i download only 26mb update to the scanning software ???
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LVL 25

Expert Comment

by:dew_associates
ID: 1652814
Paul, that's what Umax states. They provided the fix that I mentioned pending the release of the fix, however they also state that the fix will not work on all hardware configurations. Try it, it shouldn't hurt anything and the posted fix above will still enable you to use the scanner.
Dennis
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