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Williams of Sonoma

Posted on 1999-01-25
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Last Modified: 2010-04-25
I have a brand new iMac running OS 8.5 and every time I try to run the Williams of Sonoma cookbook cdrom it locks up the machine.  I have installed the 8.5.1 update and have run Norton Disk Doc across the machine.  The iMac locks up as soon as the cookbook software starts up, even before getting to a title screen, and it locks up to the point that I have to do a hard boot.  
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Question by:rodan95
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KevSpencer earned 100 total points
ID: 1540908
Hi, rodan95.

I have two weak suggestions. (1) There is a chance that, although the software was compatible with Mac OS 8.1 (which shipped on the first iMacs), the changes in OS 8.5.1 have caused an incompatibility, or there may be needed or unneeded Mac OS components that are turned off or on. Since I don't know much about this software, I suggest that you use the Extensions Manager control panel to turn off all but the base extensions needed for the Mac to run. If the CD-ROM extension is switched off, create a duplicate extension set and turn it back on (you can't change the locked base set). Try the CD then and see how it goes.

Idea 2) Check the CD for a Read Me file for system requirements. If Mac OS 8 is supported (and probably is), then match up the system requirements to your Mac. Set colors to thousands or less, and the screen resolution to 640x480. Also, turn OFF virtual memory in the Memory control panel.

I assume you are running the software through a program installed on the Mac's hard drive. If you are trying to run it from the CD, don't--chances are it needs to do from a writeable disk.

Those aren't great answers, but good luck.  --KS
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by:rodan95
ID: 1540909
Thank you KevSpencer.  I dont feel that your suggestions were weak but are quite sensible, in fact I am kicking myself for not thinking of them in the first place.  Thanks for your help, we will see if it works.
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