Solved

Error on bootup

Posted on 1999-01-25
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Last Modified: 2013-12-28
Hello all,
I recently reinstalled Windows 98 on my kids computer.  I first formated the hard drive and then reinstalled.  Now, everything seems to be working, except when I boot up the computer, I get a text screen that says something to the effect that "Windows was unable to find a file specified in the registry or system.ini file..."  Then goes on to recommend that you either reinstall the application that uses that file, or delete any reference to the file.  It then specifies the offending file as "vnetbios.vxd".  I can then press "enter" to continue with boot-up, without any problems.  So, windows still seems to work fine, but the error screen is annoying everytime I start the computer.

I have no idea what application is causing this error.  The error appeared following initial re-installation, even before I added any new applications.  

Any ideas as to how I can pinpoint what is causing this error to appear, and fix it?

Thanks in advance,
Stephen Pintauro
0
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Question by:sjp060497
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2 Comments
 
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Accepted Solution

by:
sgenther earned 100 total points
ID: 1652845
PSS ID Number: Q166832
Article last modified on 09-11-1998
 
95
 
WINDOWS
 

======================================================================
---------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Windows 95 OEM Service Release versions 2, 2.1
 - Microsoft Windows 98
---------------------------------------------------------------------
 
SYMPTOMS
========
 
When you restart your computer following the installation of the Dial-Up
Adapter, you may receive the following error messages:
 
 - Cannot find a device file that may be needed to run Windows or a
   Windows application.
 
 - The Windows registry or SYSTEM.INI file refers to this device, but
   the device file no longer exists ...
 
 - If you still want to use the application associated with this device
   file, try reinstalling that application to replace the missing
   file.
 
The following files are listed as missing:
 
 - Vnetsup.vxd
 - Nwlink.vxd
 - Nwredir.vxd
 - Nscl.vxd
 - Vredir.vxd
 - Ndis.vxd
 - Ndis2sup.vxd
 - Vnetbios.vxd
 
Two additional dialog boxes may appear informing you that the following
two files cannot be found:
 
 - Nwnp32.dll
 - Msnp32.dll
 
After you acknowledge these error messages, Windows starts normally but
without Dial-Up Networking functionality.
 
CAUSE
=====
 
This problem can occur if you install Dial-Up Networking or the Dial-Up
Adapter and then cancel Setup while the Copying Files dialog box is
displayed. The Dial-Up Networking files are not copied to the hard disk
but the file names are added to the Windows registry. When the
computer is restarted, the files are requested and cannot be found.
 
RESOLUTION
==========
 
NOTE: If you have previously set up Dial-Up Networking and have added
items such as phone numbers, TCP/IP settings, and other protocols,
record the information before you remove the Dial-Up adapter. Do the
same for Network Adapter properties information if a network adapter is
listed in Network properties.
 
To resolve this problem, remove and then reinstall Dial-Up Networking.
To do so, follow these steps:
 
1. In Control Panel, double-click Add/Remove Programs.
 
2. Click the Windows Setup tab, and then click Communications.
 
3. Click Details, and then click the Dial-Up Networking check box to
   clear it.
 
4. Click Close, and then click OK.
 
5. When you are prompted to restart Windows, do so.
 
6. In Control Panel, double-click Add/Remove Programs.
 
7. Click the Windows Setup tab, and then click Communications.
 
8. Click Details, and then click the Dial-Up Networking check box to
   select it.
 
9. Click Close, and then click OK.
 
10. When you are prompted to restart Windows, do so.
 
If any additional protocols are needed, add the protocols using the
Network tool in Control Panel.
 
NOTE: Check with your system administrator or Internet service provider
to determine the required settings for Dial-Up Networking and TCP/IP.
 
For additional information about configuring Dial-Up Networking to work
with an Internet service provider, see the following article in the
Microsoft Knowledge Base:
 
   ARTICLE-ID: Q133219
   TITLE     : Connecting to the Internet Using a Service Provider
 
MORE INFORMATION
================
 
If you cancel the Dial-Up Adapter installation while the Copying Files
dialog box is displayed, the installation proceeds and returns the
following message:
 
 - You must now restart your computer before the new settings will take
   effect. Do you want to restart you computer now?
 
Because the files were not copied to the hard disk, you receive the
error messages listed at the beginning of this article. Completing the
installation of the files as outlined above resolves the issue.
 
For information about similar startup problems, see the following
articles in the Microsoft Knowledge Base:
 
   ARTICLE-ID: Q140010
   TITLE:      Microsoft Plus! Setup Inadvertently Installs NetWare
               Client
 
   ARTICLE-ID: Q137454
   TITLE:      Err Msg: Cannot Find a Device File...Vnetsup.vxd
 
Additional query words: 95
======================================================================
Keywords          : kbenv kberrmsg dun win98 win95
Version           : 95
Platform          : WINDOWS
Issue type        : kbprb
=============================================================================
Copyright Microsoft Corporation 1998.


 

0
 

Author Comment

by:sjp060497
ID: 1652846
Hello sgenther,
Thanks for the help.  
Stephen Pintauro
0

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