Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Restore an OST File

Posted on 1999-01-25
9
Medium Priority
?
3,075 Views
Last Modified: 2012-06-27
I deleted a user mailbox and moved it to a new site, on the users desktop she used an offline storen (ost file) When she conected to her new mailbox she was forced to create a new file.  The problem is she has 40 emails she composed in the old offline message store, and we can not get at it.  Any Idea's
0
Comment
Question by:dcassano
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
  • +3
9 Comments
 

Expert Comment

by:vmorales
ID: 1622725
Can you not choose from the file menu Import and then select the ost file?
0
 
LVL 9

Expert Comment

by:david_levine
ID: 1622726
Or try the following...

Startup Outlook in off-line mode, add a personal folder to the profile, move/copy all the folders from the ost to the pst.  Now you have a .pst file that can be copied back to a newly created repacement mailbox.
0
 

Author Comment

by:dcassano
ID: 1622727
There is no import option for an ost file, and the ost file is orphaned,  The mailbox it originally was for has been deleted.  And a new ost file for this profile was created.  So when you go offline you see the new ost file, not the old.
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 

Expert Comment

by:vmorales
ID: 1622728
remove the new folder and add the old folder following
david_levine's advise.
0
 
LVL 1

Expert Comment

by:bugasa
ID: 1622729
disable current offline folder and create a new one. in path checkbox type the old path.
0
 

Author Comment

by:dcassano
ID: 1622730
When this step is taken, a dialog boxes comes up that thiis ost file was configured for another mailbox
0
 
LVL 2

Expert Comment

by:Bodya
ID: 1622731
I have here an article from Microsoft
"Microsoft® Exchange Disaster Recovery "
may be you can get it online in the Web, if not, send me a message on bc@miratech.kiev.ua and I will resend it you.

Good luck, Bodya

0
 
LVL 1

Accepted Solution

by:
bugasa earned 200 total points
ID: 1622732
PSS ID Number: Q177511
Article last modified on 06-02-1998
NOTE: You cannot use an OST file that has previously been used with a
different mailbox. Doing so produces the following error message:
 
   The file <filename>.ost cannot be accessed because it
   has been configured for use with a different mailbox.
 
this is a microsoft technet.
0
 
LVL 6

Expert Comment

by:reddarin
ID: 1622733
dcassano,

Are you still trying to resolve this issue? The fact is, with what you have described, the original OST file is unrecoverable unless you were making backups of that users workstation. I assume that is not the case, but if it were you could recover the tape to a disaster recovery box and get log on to the OST off-line.

By the way, I worked in Back Office Support for Exchange. We got regular threats of lawsuits due to the fragile nature of the OST file. Once you have deleted the old mailbox and logged onto the new mailbox with the profile, short of tape backup for the workstation, that OST is gone forever.

Darin
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question