Microsoft Fax won't fax
Posted on 1999-06-23
This is what I have done:
Removed Microsoft Fax and Windows Messaging.
Reinstalled them from my hard drive (Windows 95 came pre-installed on my Compaq Presario).
I then downloaded and installed the following from Microsoft’s Web site;
Fax Update, it “corrects a problem where Microsoft Fax disables the cover page options when sending a fax using Windows Messaging”
and Exchange Update.
This is what happened:
Nothing! It still disables the cover page options. It then sends the message to the Outbox but won’t send the fax. When I try to delete messages from the Outbox, I get an error message that says “The command you specified could not be carried out. The MAPI spooler has already begun transmitting the message”--but of course nothing is happening. Then sometimes Microsoft Exchange (Windows Messaging) stops responding.
By the way, I have used the fax program successfully many times before. The problem has just recently started.