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HP 694C and Photo Cart alignment?

Posted on 1999-06-24
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Last Modified: 2010-04-12
I put in the photo cartridge and when I try and align it I get partial alignment lines. The red part prints but no black part so all the lines look alike.
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Question by:hmharvey
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3 Comments
 
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Expert Comment

by:kschang
ID: 2016056
Clean the head (follow the head clean procedure of the printer) then try again. If that doesn't work, return the cartridge for an exchange.
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Author Comment

by:hmharvey
ID: 2016057
The reference to cleaning the head worked. I took the cart out to look at it since it was new and there was a small piece of plastic still stuck to the bottom. It had somehow separated from the larger piece of protective plastic.
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Accepted Solution

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kschang earned 400 total points
ID: 2016058
Gotta be careful there. It's easy to do. Next item of joy: discover "ink refills"!  :-)  Good luck with the printer. It's a good one. I own an HP myself (the venerable 500c)
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