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Can't shut down

Posted on 1999-06-24
Medium Priority
Last Modified: 2013-11-17
When I try to shut down my computer I receive the following message: "The computer cannot shut down because one of the running applications would not quit. Try switching to the remaining aplications and choosing Quit from the File menu." The only program running is the Finder.  The only way I can shut down is to turn off the electricity.  Why?
I have a Mac G3 about a month old, running system 8.5.1
Question by:sallyro
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Author Comment

ID: 1542888
Edited text of question.

Author Comment

ID: 1542889
Edited text of question.

Accepted Solution

andyring earned 400 total points
ID: 1542890
There can be programs running in the background on the Mac that don't show up in the Application menu, and it is possible that there is one of these programs running and for whatever reason, the computer is not able to make it quit.
For instance, in my Startup Items folder (inside the system folder) there are three things there: Stickies, AOL Scheduler and PromoLauncher. The last two are for the AOL Instant Messenger program. They both run on startup, and stay open as long as the computer is running, but do not show up in the application menu. Try looking there and see if any programs exist. If there are any, take them out of that folder and, after restarting (by pulling the plug or whatever) see if it will shut down correctly. You can also try holding down the shift key on startup to block all extensions from loading, it could be a conflict with one of those.

Author Comment

ID: 1542891
Solved the problem immediately. Many thanks

Expert Comment

ID: 2226104
I have a very similar problem, but this was not the cure. has a very extensive discussion of the problem, but the only cure that might work for me -- and my problem is chronic but intermittant -- is giving up my Application Switcher, of which I am very fond.  I'm considering going to the trouble of disabling the Application Switcher extension, and replacing it with one of the freeware or OneClick alternatives.

But there are definitely more reasons than this for this problem!  And there's *NOTHING* on apple's support database.  *sigh*

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