connie06
asked on
error installing download
when i try to install a program that i have downloaded, i get an error and the program will not install.
1. download complete
2. setup
3. accept agreement
4. destination location C:\Program Files\
then which ever program. have tried several
5. goes to install shield
6. "an error occurred during the move data process:-113) i have also received the same error with the number -115..
How do i fix this problem?
it is an exe, if that is what you mean. I have tried to install both netscape and netzero exe's.
1. download complete
2. setup
3. accept agreement
4. destination location C:\Program Files\
then which ever program. have tried several
5. goes to install shield
6. "an error occurred during the move data process:-113) i have also received the same error with the number -115..
How do i fix this problem?
it is an exe, if that is what you mean. I have tried to install both netscape and netzero exe's.
Patricia Siu-Lai Ho
connie06, the download program is in what kind of format ? pslh
ASKER
Edited text of question.
connie, since you're new to EE, you can enter your comment just follow the dialogue so that other techs also knew what was happening amongst the comments (further queries, additional text/reply , proposed answer for your consideration and trials but posted as a comment so the question will not be locked up. )
BTW, the format in *.exe , is that the shareware program self-extracting *.exe ? pslh
BTW, the format in *.exe , is that the shareware program self-extracting *.exe ? pslh
ASKER
the exe for netzero is self extracting.
netscape was downloaded with net zip
netscape was downloaded with net zip
ASKER CERTIFIED SOLUTION
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This question was awarded, but never cleared due to the JSP-500 errors of that time. It was "stuck" against userID -1 versus the intended expert whom you awarded. This corrects the problem and the expert will now receive these points; points verified.
Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them. If you are an EE Pro user, you can also choose Power Search to find all your open questions.
This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added. You'll also find a link there for Experts who wish to participate in the cleanup effort of old and abandoned questions.
https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
https://www.experts-exchange.com/jsp/zonesAll.jsp
Thank you,
Moondancer
Moderator @ Experts Exchange