sugar99
asked on
my computer hung when I scan drive or defrage
when I start to scan my drive (drive c Only)
my computer hung then I have to shut down
pls let me know why?
my computer hung then I have to shut down
pls let me know why?
ASKER
Mr Mike,
I scan and defrage drive in safe moder and its work properly .. but why not in normal mode?
waiting your reply
Sugar
I scan and defrage drive in safe moder and its work properly .. but why not in normal mode?
waiting your reply
Sugar
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ASKER
after I scan my drive in safe mode, I alsow now scan in normal mode .. now its working properly..
thanks,
thanks,
Sugar, sorry it took so long to get back to you but her goes. When running programs like defrag and scandisk, they use quite a bit of resources. If you have programs in the background, to many drivers, virus scanning software or any number of terminate and stay resident programs running, you will have problems trying to run these utilities. It is best to run them in safe mode anyway so that they do not "bump heads" with programs that are running. I hope this explains it for you and if you have any more questions of me, please don't hesitate to ask.
Mike
Mike
Mike