Error type  3 when start MSWord Ver 6???

Posted on 1999-07-09
Medium Priority
Last Modified: 2013-12-03
My problem is, when i click to start MSWord, a message "Can't start MSWord,Error type 3 occur...." appear. i had try to reinstall it time over time but the problem never solve. Other Office Application is OK except MSWord. What is Error Type 3? What happen to my Mac? How can i solve it?
Question by:ahseng
LVL 10

Expert Comment

ID: 1541394
type 3 is illegal instruction. In general an error of the application. Which MAC and which OS do you use?

Accepted Solution

andyring earned 0 total points
ID: 1541395
I would guess you've got a corrupt font. I worked for several hours one evening trying to get a friend's computer up and going with Word 98, and it kept crashing left and right, even when running from the install CD. Finally, after spending a lot of time on the phone with MS tech support, the problem was traced to a corrupt font. I know it's a painstaking process, but try pulling your fonts folder out of the system folder, rebooting and running Word. If it doens't crash then, slowly reinstall your fonts until it crashes again, and bingo, you've found the bad font.

Expert Comment

ID: 3900877
In my view the cause of the problem is indeed file corruption (tho not necessarily a font). I have recently had a similar problem on an i-Book running Sys8.6 and Office 98. After a first installation, I once had to restore the system. After that, MSWord and Excel said that the programs could not be run because of a type 3 error (The PowerPoint screen simply flashed on then off). Norton utilities said that I had a certain number of corrupted HTML templates from the System (no resource fork). Restoring the system and Office 98 did not help. I copied uncorrupted templates from a friend's machine and Norton stopped detecting errors.This located the errors to be likely on the original Apple restoration CD. I concluded that there may have been more errors, possibly preventing Office 98 from working.
The problem was eventually solved by installing System9 instead of system 8.6 and Office 2000 instead of Office98 (Just to be on the safe side).
Lesson: Do not believe that original CD's are error-free. (Is anything? :-))

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