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content advisor for explorer 5 will not save

Posted on 1999-07-20
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Last Modified: 2013-12-28
every time i launch internet explorer version 5 i have to go in and change all the content settings.  they are all at the lowest levels.   i received a message once that the configuration setting were lost and may have been tampered with.  i've tried saving everything and even disabling the content advisor with a password, but when i close down and relaunch the explorer i go through the same thing.
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Question by:ghughes
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by:ghughes
ID: 1674697
so to sum up, how can i get the content settings to stay where i put them?
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sgenther earned 800 total points
ID: 1674698
PSS ID Number: Q154999
Article last modified on 03-22-1999
 
WINDOWS:
 
WINDOWS
 

======================================================================
---------------------------------------------------------------------
The information in this article applies to:
 
 - Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 5
   for Windows 95
 - Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 5
   for Windows NT 4.0
 - Microsoft Internet Explorer version 5 for Windows 98
 - Microsoft Windows 98
---------------------------------------------------------------------
 
SYMPTOMS
========
 
When you run Internet Explorer, you may receive the following error
message:
 
   Content Advisor configuration information is missing. Someone may
   have tried to tamper with it. You may wish to check the Content
   Advisor settings.
 
When you click OK, Internet Explorer can no longer access the Internet.
 
CAUSE
=====
 
This behavior occurs when the ratings system has been enabled and the
Ratings.pol file is missing or damaged.
 
RESOLUTION
==========
 
Create a new Ratings.pol file. To do so, follow these steps:
 
1. Quit Internet Explorer.
 
2. Check your Windows\System folder to see if a Ratings.pol file exists.
 
   NOTE: You must be able to view hidden files to view the Ratings.pol
   file. To view hidden files in My Computer or Windows Explorer, click
   Options on the View menu in My Computer or Windows Explorer, click the
   View tab, click to select Show All Files, and then click OK.
 
   There may not be a Ratings.pol file in the Windows\System folder.
   If there is no Ratings.pol file, skip to step 3.
 
   If there is a Ratings.pol file, rename it to Ratings.old.
 
3. Start Internet Explorer, and then click Options (or Internet Options)
   on the View menu.
 
4. Click the Content tab, and then click Settings in the Content Advisor
   area. In Windows 98, click the Content tab, and then click Settings in
   the Content Advisor area. In Internet Explorer 3.x, click the Security
   tab, and then click Settings.
 
5. Type the Supervisor password, and then click OK.
 
   NOTE: If you do not know or  have forgotten the Supervisor password,
   please contact a Microsoft Technical Support Engineer for assistance.
 
   For information about how to contact a Microsoft Technical Support
   Engineer, please visit the following Microsoft Web site:
 
      http://support.microsoft.com/support/contact/default.asp
 
6. Select the Ratings options that meet your needs, and then click OK.
 
When you restart Internet Explorer, the changes take effect.
 
MORE INFORMATION
================
 
Removing and reinstalling Internet Explorer does not resolve this
issue.
 
These steps also prevent the following Content Advisor message from
appearing when you attempt to modify ratings in Internet Explorer 3.x:
 
   The saved password and the password you typed do not match.
 
Additional query words: 3.00 3.01 3.02 4.00 4.01 disable
======================================================================
Keywords          : kbtool msiew95 msient win98 kbfaq
Version           : WINDOWS:
Platform          : WINDOWS
=============================================================================
Copyright Microsoft Corporation 1999.


 

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