Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

modem failed to respond

Posted on 1999-07-28
6
Medium Priority
?
198 Views
Last Modified: 2013-12-27
I have a Hitachi Visionbook Elite laptop 166 MHZ with 80 megs RAM running on Win 98.  My pcmcia IBM modem is installed on COM 3.  When I go into COM 3/more info I get "the modem failed to respond".  Port info: Port COM3: Interrupt 5, Address 3E8, UART INS 8250, Identifier PCMCIA\IBM HPC MODEM B89F PCM .  How do I get this to work?
0
Comment
Question by:mlefkowitz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 3

Expert Comment

by:vikiing
ID: 1150411
IRQ 5 is often used by audio cards. Thus, it's possible you're under a conflict of your modem and audio device.

Go to Control Panel --> System --> Device Manager --> Resources to check if there's any problem.


0
 
LVL 2

Expert Comment

by:Slarti
ID: 1150412
Besides, COM3 is generally used with IRQ4. Try changing the IRQ to 4 and see if that helps.
0
 
LVL 3

Accepted Solution

by:
knowme earned 200 total points
ID: 1150413
0
Take our survey for a chance to win!

As a valued customer of Targus, we’d like to ask you a few questions about us. As thanks, you will be automatically entered for a chance to win a $500 VISA gift card. To enter, just complete the survey by September 15, 2017.

 

Author Comment

by:mlefkowitz
ID: 1150414
The problem was traced to a faulty connection of the pcmcia card to the computer.
0
 

Expert Comment

by:mikefromcarson
ID: 1150415
Try to Uninstall the modem and re-boot your system. Windows should install your modem on a different interrupt, since it already knew that you have a sound card that is using irq 5. If this don't work try un-installing the sound card and the modem together then re-boot. Make sure you have the drivers for your hardware in case windows will ask for it.
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6872383
GREETINGS!

This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them.  If you are an EE Pro user, you can also choose Power Search to find all your open questions.

This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added.

http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
http://www.experts-exchange.com/jsp/zonesAll.jsp
 
Thank you,
Moondancer
Moderator @ Experts Exchange
0

Featured Post

Introducing the WatchGuard 420 Access Point

WatchGuard's newest access point includes an 802.11ac Wave 2 chipset, providing the fastest speeds for VoIP, video and music streaming, and large data file transfers. Additionally, enjoy the benefits of strong security as the 3rd radio delivers dedicated WIPS protection!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question