?
Solved

Mail template

Posted on 1999-07-30
8
Medium Priority
?
234 Views
Last Modified: 2013-12-18
I think I've broken my mail template - my new mail does not appear in the inbox - it does appear in all documents though - I've tried replacing design but it does'nt fix it.
0
Comment
Question by:davidtjacobs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 

Author Comment

by:davidtjacobs
ID: 1120082
Edited text of question.
0
 
LVL 3

Expert Comment

by:MW
ID: 1120083
Sounds very bizar. However, the easiest way is to re-install Notes. Make a backup of following files to be on the save side:

notes.ini
desktop.dsk
all files ending with .id (it should be only one)

Normally Notes does keep all your settings. Obviously it will overwrite all changes you might have done to one of the standard templates (needless to say that one shouldn't do this in the first place)


0
 

Author Comment

by:davidtjacobs
ID: 1120084
I have already tried this -  I believe it must be something in the design somewhere, although I thought replacing the design would fix it - it did'nt.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 3

Expert Comment

by:MW
ID: 1120085
It can't be that the design of the template is messed up after re-installation of Notes!!!!

However, try this:

1. Instead of refreshing the design, replace the design
2. If this doesn't help, open the mail database in design, select folders and delete them all
3. select view and delete them all (actually Notes will complain and will keep one view left)
4. Now refresh the design again.


0
 
LVL 3

Expert Comment

by:MW
ID: 1120086
Forgot to say: if you have any private folders created, don't delete them !!!!!
0
 

Author Comment

by:davidtjacobs
ID: 1120087
I originally did REPLACE design (not refresh) anyway.
With regard to your second option - I have numerous added folders - will I lose these if I take up your option?
Thanks

0
 
LVL 3

Accepted Solution

by:
MW earned 400 total points
ID: 1120088
Just delete the standard folders which you find in the template, too. Don't delete your private folders.

The reason for deleting design elements in the database is that a replacement/refresh sometimes doesn't work properly. This is when design elements in a database loose there link to the template. It is a problem since the early releases of Notes and I would call this a bug.

However, your private design elements should have a property set which says "do not allow replace/refresh design to modify". When you select one of your private folders in the folder view, open the property box and select the last tab. There you'll find this option selected.

So unless you don't delete your private folders you're not going to loose them.
0
 
LVL 3

Expert Comment

by:MW
ID: 1120089
Another thing I forgot to ask is:

When you created your own folders, did you by any chance selected one of the standard folders/views to inherit the design and did you change some of the column formulas of the new views/folders?
0

Featured Post

New benefit for Premium Members - Upgrade now!

Ready to get started with anonymous questions today? It's easy! Learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an old article, please see an updated version of this article, located here: http://www.experts-exchange.com/articles/23619/Notes-8-5x-Windows-7-Notes-info-and-tips.html
IBM Notes offer Encryption feature using which the user can secure its NSF emails or entire database easily. In this section we will discuss about the process to Encrypt Incoming and Outgoing Mails in depth.
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question