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OE GPF after windows bad shut down

Posted on 1999-09-05
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Last Modified: 2010-04-07
After a aession of Windows was shut down improperly, I know can not get any new email in Outlook Express. I can view the existing email and send, but when Ireceive the new mail, it almost gets sone and then I get this:

MSIMN caused an invalid page fault in
module MSOE.DLL at 0177:5f1e5982.
Registers:
EAX=00000000 CS=0177 EIP=5f1e5982 EFLGS=00010246
EBX=004642c8 SS=017f ESP=00cfd5b0 EBP=00cfd614
ECX=00001000 DS=017f ESI=0045d7f8 FS=4ccf
EDX=00cfd568 ES=017f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 08 ff 51 20 3b c7 89 45 f8 0f 8c e8 de fd ff
Stack dump:
00000000 00000000 00cfd984 0045d7f8 004642c8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00466afc 000000ad 00000000

I am able to get the mail off hotmail or evenif I use another identity on OE, just not the main identity. Funny thing is I ran Norton Windoctor imediately afterwards and there was oly 1 problem unrelated to email. I know it's probably a simple fix.

Anyone?
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Question by:wavking
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3 Comments
 

Accepted Solution

by:
tech42 earned 200 total points
ID: 2029049
The information in this article applies to:
 - Microsoft Outlook Express version 5 for Windows 98
-------------------------------------------------------------------------------
 
SYMPTOMS
========
 
When you start Outlook Express or are receiving e-mail, you may receive one of
the following error messages:
    - MSIMN caused an Invalid Page Fault in module unknown
 
    - MSIMN caused an invalid page fault in module MSOE.DLL at memory address
 
    - MSIMN caused an Invalid Page Fault in module kernel32.dll
 
CAUSE
=====
 
This issue can occur if you are using one of the following rules that are
applied before the message is downloaded from the server:
 
Condition: Where the message body contains specific words
Action: Do not download it from the Server
 
Condition: Where the message body contains specific words
Action: Delete it from Server
 
Condition: Where the message is secure
Action: Do not download it from the Server
 
Condition: Where the message is secure
Action: Delete it from Server
 
Condition: Where the message has an attachment
Action: Do not download it from the Server
 
Condition: Where the message has an attachment
Action: Delete it from Server
 
RESOLUTION
==========
 
To work around this issue:
 
1. Disconnect from the Internet, and then start Outlook Express. If you are
   prompted to establish a Dial-Up Networking connection, click Cancel.
 
2. On the Tools menu, click Message Rules, and then click Mail.
 
3. Find the rule that is configured with either or both of the following
   actions, and then click to clear the check box next to it:
 
    - Do not Download it from the server
    - Delete it from Server
 4. Click OK.

This is the infor mation I could find for you I hope it helps.
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Author Comment

by:wavking
ID: 2030295
easier than I expected!
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Expert Comment

by:Moondancer
ID: 6869961
This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

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