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cd rom read problem

Posted on 1999-09-05
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Last Modified: 2010-04-27
I have a HP Pavilion 6475Z with a Teac 532-B 32x cd rom.  It
will not read some cds, most important now my MS Office cd.
checked HP and Teac bbs..nothing. Any fix??
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Question by:ronwhitehead
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jhance earned 150 total points
ID: 2024323
I'd suggest that your CDROM drive is failing.  If the computer is still under warranty, get it replaced.  Otherwise, new CDROM drives are quite inexpensive.  You might just have a dirty lens but in my experience the solution is never as simple as cleaning the optics.  Other than long-term operation in a very dirty environment, I've not run into a dirty lens problem.
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