MADwand
asked on
PC locks up while DUN
I have an ActionTec PCI data/fax/voice (deskvoice pro)running on com4. My mouse is on com2, but was on com1 before this problem. It was doing it with mouse on com1 also. When I DUN half the time my pc locks up after dialing and before chcking username. I check the fone and there is a dialtone like it never dialed. After rebooting I get the same thing, a 50/50 chance of connecting. I have yanked the modem and moved it to another slot before deleting and reinstalling and I got the blue screen of death. I have uninstalled and reinstalled EVERYTHING, even formatted and reinstalled windows.
ASKER
Edited text of question.
Com 2 and Com 4 normally use the same IRQ. Either put the mouse back on
Com1 or move the modem to COM1 or Com 3.
Com1 or move the modem to COM1 or Com 3.
ASKER
Ok, I changed the mouse back to com1 and it had no effect, took me 3 times to connect this time...
Make sure the old modem is physically removed from the computer. Open Control Panel then Modems. Select any installed modem and click Remove. Repeat until there are no more installed modems listed. Then go to Start then Run and type c:\windows\inf and click OK. It will open a new window. Look for a folder called Other. If it exists, open it and look for a file called ltltdft. Delete that file. Delete the ltwave file if it exists. If the folder Other does not exist, look for files starting with Oem. Open each one and delete any of the Oem files that have ActionTec or lt or modem listed in them. Close the Inf directory.
Open Control Panel and then System. Click on the Device Manager tab. Look for a branch called Other Devices. If it exists, click on the "+" sign by it. If you see PCI Card or PCI Communication Device listed, select it and click Remove. Exit of out Device Manager and the Control Panel. Click on Start, then Run. Type regedit and click OK. Double-click on HKEY_LOCAL_MACHINE. Double-click on Enum. Then double-click on PCI. If you see a folder starting with VEN_0442, select it and remove it. Exit regedit
Click on Start, then Programs, then select MS-DOS Prompt. At the c:\ prompt, type 'cd\windows\system' <enter key>. Then type 'rename lt*.vxd lt*.bak' <enter key>. Type 'exit' <enter key>. Shutdown the PC. Wait 10 seconds and turn the computer back on. It should detect the modem again and prompt for the installation diskette.
bobinmad
Open Control Panel and then System. Click on the Device Manager tab. Look for a branch called Other Devices. If it exists, click on the "+" sign by it. If you see PCI Card or PCI Communication Device listed, select it and click Remove. Exit of out Device Manager and the Control Panel. Click on Start, then Run. Type regedit and click OK. Double-click on HKEY_LOCAL_MACHINE. Double-click on Enum. Then double-click on PCI. If you see a folder starting with VEN_0442, select it and remove it. Exit regedit
Click on Start, then Programs, then select MS-DOS Prompt. At the c:\ prompt, type 'cd\windows\system' <enter key>. Then type 'rename lt*.vxd lt*.bak' <enter key>. Type 'exit' <enter key>. Shutdown the PC. Wait 10 seconds and turn the computer back on. It should detect the modem again and prompt for the installation diskette.
bobinmad
ASKER
It only took two tries to find out that didn't fix it.
Sorry, that was straight from the support site :(
bobinmad
bobinmad
ASKER
can you tell me where that was? apparantly I need to be getting warranty support at this time.
ASKER
I changed out the modem for a new one and now it doesn't do it anymore. Apparently the modem is defective. Why do the points stay at -75? My question was not correctly answered. I thought you picked up new points as time passed as well.
You can go to customer service and have the question deleted - - the points only increase when you add to them, you pick up points by being a member everyday, if I understand you correctly.
bobinmad
bobinmad
ASKER
I have been a member every day, what is that sposed to mean?
Is Experts Exchange really free?
Yes it is. Free but limited. You receive 75 free points when registering and 5 more free points every day thereafter as long as you remain an "active" member (activity in the past 30 days). This works out to about 2 or 3 free questions every month.
Yes it is. Free but limited. You receive 75 free points when registering and 5 more free points every day thereafter as long as you remain an "active" member (activity in the past 30 days). This works out to about 2 or 3 free questions every month.
ASKER
I have been an "active" member (activity in the past 30 days). You still didnt explain what that mean. If what you said is true, I would have about 150 points to date. What exactly is an an "active" member?
Please refer to the following URL, I can only comment on my experience as I am not a member of the staff of EE:
https://www.experts-exchange.com/info/howto.htm
bobinmad
https://www.experts-exchange.com/info/howto.htm
bobinmad
ASKER
From the FAQ:
"When you register at Experts Exchange, you receive 5 more free points every day after as long as you remain an active member. These free points should be enough to ask two or three questions each."
I can't tell. What exactly is an "active member" if what I am is not considered one? I don't understand why I see all these people complaining that their points are GOING UP, when I can't even get the ones I understand I am supposed to get as a member.
"When you accept an expert's answer, the question points you offered are deducted from your account."
How do I do this? I see no option to do this or grade the answer.
Could SOMEBODY answer this? Obviously I can't ask in the Community Support area as I have a -75 points and can't even ask a 0 point question.
"When you register at Experts Exchange, you receive 5 more free points every day after as long as you remain an active member. These free points should be enough to ask two or three questions each."
I can't tell. What exactly is an "active member" if what I am is not considered one? I don't understand why I see all these people complaining that their points are GOING UP, when I can't even get the ones I understand I am supposed to get as a member.
"When you accept an expert's answer, the question points you offered are deducted from your account."
How do I do this? I see no option to do this or grade the answer.
Could SOMEBODY answer this? Obviously I can't ask in the Community Support area as I have a -75 points and can't even ask a 0 point question.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I see now, I was never given the oportunuity to grade before because all you were doing was leaving COMMENTS instead of PROPOSING AN ANSWER.
I still have no clue as to why my points never change on a daily basis as they are supposed to.
I still have no clue as to why my points never change on a daily basis as they are supposed to.
ASKER