HELP!  System cannot open COM Port

Ocean
Ocean used Ask the Experts™
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     I am running Windows NT 4.0 with SP5.  It is a relatively new install.  However, when I finally got around to using my modem, I ran into a particular problem.  Certain programs could use my modem fine, such as Network Dial-Up, Hyperterminal, Winfax Pro.  But other programs, like Telix, or Searchlight BBS (I tried both the DOS, and the 32bit Windows version) would generate the following error:

     "The system cannot open COM1 port requested by the       application"  and it gave me the option to Terminate       or Ignore.

     I have used these very same programs in the past with the same version of NT, without a problem.  I tried reinstalling NT and attempting the programs both before and after I patched it with no success.  Does anyone know what causes this, and how I can correct it?  Thanks!


                                                               Ocean
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Commented:
That error message would normally indicate that the COM1 port is already in use by another application.  Does it do that if the offending program is the first thing you run after a re-boot?

Commented:
Stop the RAS Services and see if that helps you ti run the other apps.

Commented:
first check all of your serial port options in control panel... but remember that NT does not like for apps to interact with the hardware above it's self,, after checking and verifing the port settings check all services that are running and make sure they do not have the com ports tied up..
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Commented:
take benstops answer and disable RAS that has fixed that problem for me several times.

Commented:
What other COM ports are on the system?  More specificaly, do you have a device using COM3?  If so, it is probably attempting to share IRQ4, thus causing the problem.  Some software, and hardware have problems with sharing resources.  You could move the modem to COM 2, and give that a try.

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Commented:

     Thank you!  Thank you all for your help.  One of the suggestions did it.  Stopping the RAS service fixed the issue.  My remaining question is this:  What *exactly* does RAS handle?  I need to know what the possible consequences are of my disabling this service.  I do dial out to an ISP, and I do use other Windows telecommunication programs like WinFax Pro.  

     Thank you again for your help!



                                                     ocean
Commented:
I'll post as answer as I was the first to suggest.
And the RAS Service will deal withh incoming dial up requests.  Set the service to Manual startup and you should suffer no ill effects.
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