asked on

Application Error

I get this error once and a while and do not know what causes it and what it means.
An application error has occured and an application error log is being generated.
Unknown
Exception access violation (0xc0000005) Adress 0x7800b20d

Any ideas?

It's on a Windows NT 4.
What could be the cause of this error and what does it mean.
I cannot find any documentation on this.

ASKER CERTIFIED SOLUTION

benstock

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lobos

ASKER

You expect points for that?

benstock

No, not really. Reject Away, but given the info so far that's the only answer that can be given.

benstock

(Especially for 15 Points)

lobos

ASKER

Well maybe explaining a memory dump or where to check for the error log or something....there is lots you can say......

Have you ever heard of ....giving a really good answer and getting more points for it?

benstock

I know, Please Reject the answer. I was being fecetious.

lobos

ASKER

You can't provide any more help?

jaychris

Here it is, straight out of Technet...

PSS ID Number: Q170907
Article last modified on 02-20-1999

4.0

WINDOWS

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
-------------------------------------------------------------------------------

SYMPTOMS
========

When you log in to Windows NT, you may receive the following error message:

Explorer.exe - Exception: access violation (0xc0000005)

CAUSE
=====

This error message can occur if the Windows 95 version of the Explorer.exe file
has been copied to the root folder or the Windows NT folder.

RESOLUTION
==========

If there is a Windows 95 version of the Explorer.exe file in the root folder,
follow these steps:

1. Click OK to acknowledge the Dr. Watson error message.

2. Press CTRL+ALT+DELETE, and then click Task Manager.

3. Click New Task.

4. Load Explorer.exe from the Winnt folder.

5. Click Start, click Run, type "%SystemRoot%\explorer.exe" in the Run box, and
then click OK.

6. Rename the Windows 95 version of the Explorer.exe file in the root folder, or
move it to another folder.

7. Restart the computer.

If there is a Windows 95 version of the Explorer.exe file in the Windows NT
folder, follow these steps:

1. Click OK to acknowledge the Dr. Watson error message.

2. Press CTRL+ALT+DELETE, and then click Task Manager.

3. Click New Task.

4. Load the Windows NT command prompt by typing "cmd.exe" (without quotation
marks.

5. At the command prompt, rename the Explorer.exe file in the Windows NT folder.
For example, type:

ren c:\winnt\explorer.exe c:\winnt\explorer.w95

6. With the Windows NT CD-ROM inserted in the CD-ROM drive, change to the CD-ROM
drive letter.

7. Change to the appropriate machine folder. For example, change to the I386
folder for Intel-based computers.

8. Expand the Explorer.exe file from the I386 folder on the Windows NT CD-ROM to
the %SystemRoot% folder on the hard disk. For example, type the following
command:

expand explorer.ex_ %systemroot%\explorer.exe

9. In Task Manager, click New Task.

10. Type "explorer.exe" (without the quotation marks).

11. Restart the computer.

Additional query words: 0x5

======================================================================
Keywords : kbenv kberrmsg ntconfig NTSrvWkst
Version : 4.0
Platform : WINDOWS
=============================================================================
Copyright Microsoft Corporation 1999.

jaychris

That is only one possible answer... there are many other articles on Technet (microsoft website) that pertain to the Exception Access Violation 5.

Good Luck...