scrolling

My scrolling has always been smooth,,I mean I push the little arrow and it moves along normally,, now all of a sudden it scrolls in waves, and it is driving me crazy! I hope you understand  what I mean by waves. I don't know what I did to make it start scrolling like this.  Please Help! Thanks, Anna
anna77Asked:
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rayt333Commented:
This is a bug in IE5 and there is no setting to set for this but there is a workaround that should work just fine, here it is:
Holding down the CTRL key, drag the lower right corner to size the window the way you want it, let go of the mouse button and the CTRL key. Hold down the CTRL key again and click on the icon in the upper left corner(above "File"), continue to hold down the CTRL key and click  "Close".
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rayt333Commented:
Whoops   reject that answer
I was posting this on another question and opened this window by mistake
SORRY
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anna77Author Commented:
It was an accident, he was answering someone else's question. Wow ,Glad I didnt try it before I read further down! :0)
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dew_associatesCommented:
Anna, the easiest thing to try would be to update the drivers for your video card. Do you know the manufacturer and model? If so, post it and I'll see if I can find the latest drivers for you. This is normally the place to start for something like this.

In the meantime, try this procedure as well.

Click Start, Programs, Accessories and then System Tools. Now choose Disk Cleanup. Select Drive C and then click OK. Another box will open and there will be from 3 to 5 smaller boxes to check. Check them all and then click okay. This will cleanup your hard drive.

Next, open windows explorer. Now go down to \Windows\Temporary Internet Files and expand it. There you will find a few cache folders. Open each folder and clean out the contents but don't remove the folders themselves. Now, if you're using Internet Explorer 5, you will have additional folders below the cache folders I mentioned aboce. Open those cache folders and empty them completely, including all of the cookies.

Once this cleanout is done, reboot the system and try it.

Dennis
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anna77Author Commented:
HI! I have done these things and it still scrolls in waves. I don't know anything about my driver or video card.
Isnt there a place to set the way you scroll? Thanks, Anna
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sandman97289Commented:
anna, how many files do you have in your directory, does this happen with all of our directories and all of your programs? If this just happens in a directory or two then this means that you have too many files in that directory. Another reason that this could happen is if you are running out of RAM while trying to scroll down. Try this, close all of your programs except for Explorer and Systray then try opening up the program which is causing this program and try to scroll down. If you are able to scroll down smooth then the problem is probably lack of memory. However if this doesn't work then I think as Dew_Associates said this could be a video driver problem.
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sandman97289Commented:
Go to Control Panel->system->device manager->display adapters. What is under that? That will tell you which video card you have.
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anna77Author Commented:
It does it everywhere, it does it here , in my email everywhere! In display adapters it says RAGE IIC AGP    
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Patricia Siu-Lai HoCommented:
anna77, have you installed the TweakUI in your computer? If you have, check the TweakUi in the control panel, Mouse Tab,
unchecked the box for
[ ] Activation follows mouse (x-mouse)
At the second tab "General", make certain
[x] Smooth scrolling
[ ] X-Mouse AutoRaise.

Try this.  

Or otherwise advise what mouse you've. Perhaps you need to update the mouse driver with the most update patch with a better scrolling function.        pslh
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dew_associatesCommented:
If this problem just began, Anna shouldn't need to update the mouse driver Pslh. Anna, can you find out anymore about your video card. With that info we can find you an update.
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dew_associatesCommented:
PS: Have you changed or added any hardware lately?
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anna77Author Commented:
I just remembered that I had changed a setting from 16 bit color to 24 bit color and thats when it started! So I went back and set it back to 16 bit color and it stopped! But I thought I was suppose to be set at 24 bit color?
Thanks, Anna
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dew_associatesCommented:
Anna, that's probably because of the driver I mentioned for your video card. The driver is either outdated or not working correctly.
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anna77Author Commented:
dew,, How do I find out what kind of video card  I have ?  I went to the place use mentioned before and only got the information I told you about.
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dew_associatesCommented:
Anna, tell me about the system, manufacturer etc. Did you get any literature with it that might describe the video card make and model?
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anna77Author Commented:
Yes I have a hole box full of literature,, but can't find video card!
I have a Hewlett Packard Pavilion 4450. I have windows 98.  Would it be called anything other than video card?  Thanks
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dew_associatesCommented:
No it shouldn't Anna. Look for anything video related. Also, how old is the machine and I'll do some research on the HP site itself.
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anna77Author Commented:
DEW, I did see an audio and video game something or other!  Would that be it. My computer is new, I bought it last Feb.
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dew_associatesCommented:
Might be Anna, search carefully please as it will save a lot of time.
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dew_associatesCommented:
By the way, here's another trick that may help in the meantime.

Click Start, Settings, Control Panel and click on the System Icon.

Now click the Performance tab and then click the File System button. Now change the Typical Role of this computer to Network Server. Click Apply and then click OK. Now restart.

I'll wait on the info.
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anna77Author Commented:
OK ,,I have done that ,, what info are we looking for?  Riptide is all I see with video on it. Video compresstion codecs?? Indeo vidio 5.04 ? any of these?    Thanks ,,Anna
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Patricia Siu-Lai HoCommented:
Anna, <<So I went back and set it back to 16 bit color and it stopped! But I thought I was suppose to be set at 24 bit color?>>

Your computer's configuration is optimised to use 16bit color.

If you intend to try 24bit, perhaps take this also into consideration and running a trial.

Control panel, system icon, performance, graphic, Advanced Graphics settings, Hardware acceleration, Move the pointer from "FULL" to one grade mark (here say 3 for comprehension) to the left towards "None'.
None ---2---3---FULL

A comment of (3) shown: Most accelerator functions: Use this setting to correct problems with the mouse pointer.

Click Ok. and go to change in 24bit color to see if that helps.

OR IF NEEDED :-
      Try to lower to (2): Basic accelerator functions: Use this setting to correct more severe problems, such as unexpected errors in programs.

Click Ok. and go to change in 24bit color to see if that helps.
-------
If this worked, please let us know.  pslh
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dew_associatesCommented:
Anna,

Here's the URL address for the video and monitor file updates from HP.

Follow the instructions, download them to your system and save to a temporary folder. Log off the internet and then open Windows Explorer, locate the file and click on it to install.

http://www.hp.com/cposupport/personal_computing/software/monitorh.exe.cons.html

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anna77Author Commented:
If my computer is supposed to use16 bit, then Im happy, I just thought someting was wrong when it would not work at 24. Please tell me what the download will do? I mean if my computer is supposed to use 16 bit color,then what will the down load do for it?  Thanks:)
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dew_associatesCommented:
Anna, if that PC is only 8 months old, I seriously question that it would be limited to 16 bit color. The download, according to HP, inproves video performance among other things. You've got nothing to lose and everything to gain.

Pslh only suggested that the machine may have this limitation, not that it did have one.
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Patricia Siu-Lai HoCommented:
<smile>, Dennis, I shared the same idea and totally agreed with you too.  

anna77, try to update that download patch and inspect.

My previous suggestion for 16bit colors is an optimal resolution for your machine. It does not mean that your machine cannot work in 24bit colors.

For your information only, depending on the users (a general office user or a graphic designer):-
Normally 16bit color for a SVGA monitor that implies 16bit pixels to contain 64K colors display.
For 24bit color for a SVGA monitor that implies 24bit pixels to contain 16.384 millions colors display.

It needs more video memory resource and may affect the refresh rate if changing from 16bit 64K colors to 24bit 16millions colors. Such a change is very high demanding on your display card and monitor.

Thus, we need special adjustment either on your display card and monitor.

That's why if HP provided such a patch, better take Dennis' advice to upgrade it.

We can also fine-tuning with the adjustment of the refresh rate of the display adapter,too.

But just take a footnote, in my personal advices only, if for general office user there is not much demand to adopt 24bit color as our eyes cannot distinguish too much differences between 64K colors and 16millions colors. In some case e.g. watching DVD movies, we may prefer 64K colors or 256 colors to get better visual effect.

I always take challenge to my machines to see how far they can go.

Let's know your status after you've updated the patch.  pslh
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anna77Author Commented:
Well, I did it!  Then went and changed setting to 24 bit,, but now im getting wavy scrolling again! And I can't live with that ,,it makes me dizzy :0)Help?
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dew_associatesCommented:
Well Anna, I guess you'll have to go back to 16bit as Pslh advised. Sorry, but that's all that HP offers at this time.
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Patricia Siu-Lai HoCommented:
Dennis!! No need to give up so soon as I am just giving some extra support only.  Missed the word to say it appropriately.

Anna, we know that your computer is now good in 16bit.

Let's try to take some adventure if we can discover any way that this computer can work in 24bit or not.

Try to adjust the hardware acceleration as I suggested before. Restart the computer to safe mode and then restart it again to normal mode. See if any help.       pslh
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anna77Author Commented:
Thank you both very much,,Im not that adventurous :0) and I dont know much about computers,so I think I will let it run in 16 bit!  THANKS!!!
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anna77Author Commented:
Thanks, thats all folk's!  I dont know where to go to say who gets the points,, so I guess I can say it here . dew gave me the answer .   Thank you dew!   Anna       and thank you too plsh:0)
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Patricia Siu-Lai HoCommented:
Nice, agreed with you!       pslh
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dew_associatesCommented:
Anna, I'll refer to the above as the answer, which you can accept here to close this question. I will then post a point shre for Pslh.
Thank you
Dennis
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Patricia Siu-Lai HoCommented:
Anna, you can grade the points to Dennis by accepting his comment dated Saturday, October 30 1999 - 02:53PM EDT.

There is an option at the right hand side of the Word "Commnet" just above the logged Date and Time of the captioned comment- <accept comment as answer> with underlined, click it and then grade by submitting.

This question is then settled.     pslh
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dew_associatesCommented:
Anna, I'll refer to the above as the answer, which you can accept here to close this question. I will then post a point share for Pslh.
Thank you  (and you too Pat)
Dennis
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anna77Author Commented:
Thank you both:0)
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