Windows 98 hangs when shutting down

Seems like my Windows 98 will not shut down properly these days.  The only change to my system I can remember is I installed Norton Systems 2000.  I did keep windows to date with Windows Update and did disabled the fast shut down already.  Now when I try to shut down, seems all the programs are quitting, then I got to the blank wallpaper and it just stops there.  If I press Alt-Ctrl-Del couple times, I may get a Scan Out of Range message or nothing.

Is there something I can try?

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Go to Start->Run->msconfig then go to the advanced tab and click on Disable fast Shutdown. This works in most of the cases, hope it works for you :-)
are any of the norton monitors running? try disable them before shutdown.
i assume you aren't using Win 98 SE yet. this is a pain ,maybe, delete the Norton 2000 and see if the trouble goes away. some norton products are rotten, like Crash Guard. you could go into Add/Remove programs and just remove Crash Guard ( which is the biggest offender in Norton 2000). i think your problem is Norton. Crash Guard in Norton 2000 will cause a great deal of screen freezes
Windows98SE definitely has this problem.  The two that I've seen had to be fixed with the "supplement" -  read patch - noted above.  If not SE, advise.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.