Modem Assignes own Com Port

I have an issue where the hard drive had to be formatted and Win98 re-installed. Ever since this took place the modem (internal, USR 56k), rather than using com1 or com2, its assigns itself to com3 or com4. However, this only happens when the modem shows up as a new device at start-up, otherwise Win98 does not find the modem. If I let it stay on com3 for instance, since com3 does not exist, I get the message: "Unable to open port" when I try to get 'More Info' on the modem.

I have tried deleting the com ports themselves and re-installing them, and there are no conflicts to be seen.

Anyone have any ideas?
nm_mainAsked:
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satwaCommented:
Yes if this is a USR 56K ISA MODEM, do the following.
 
Boot into windows in SAFE MODE, go to CONTROL PANEL,
select SYSTEM, select DEVICE MANAGER, click on the + beside
MODEM, and REMOVE any and ALL entries listed here.  DO NOT
RESTART YOUR COMPUTER IF ASKED TO DO SO. ANSWER
NO EACH TIME YOU ARE ASKED.

Next go to OTHER or OTHER DEVICES(IF LISTED IN DEVICE MANAGER), clcik on the + beside this listing, and REMOVE
any and ALL entries listed here.  DO NOT RESTART YOUR
COMPUTER IF ASKED TO. ANSWER NO EACH TIME.

Next go to PORTS(COM & LPT).  CLICK ON THE + BESIDE
PORTS, REMOVE  COM 2 and COM 3, (if listed). DO NOT RESTART YOUR COMPUTER, EVEN IF ASKED TO. ANSWER NO EACH TIME.

When all this is finished close CONTROL PANEL, go to the
WINDOWS DESKTOP, go to START, SELECT SHUTDOWN,
and SHUTDOWN AND TURN OFF YOUR COMPUTER.

MAKE SURE THAT YOU HAVE REMOVED ALL POWER FROM
YOUR COMPUTER.

Open the case and remove your USR 56K MODEM, and verify if
it is an ISA MODEM.

If it is, do the following:

REMOVE ALL JUMPERS FROM THIS MODEM.

REPLACE THE MODEM IN A 16-BIT ISA SLOT.

CLOSE YOUR CASE.

CONNECT THE POWER.

Turn on your computer, boot into windows as normal,
and when windows finds NEW HARDWARE, insert the
driver disk in A:\ drive and let windows load the drivers
from there.

If you have followed this correctly and you do have a
USR 56K ISA MODEM, it will now work.

The reson for this is that these modems come with jumpers
for use in NON-PLUG and PLAY operating systems like
WINDOWS 3.1 and WINDOWS NT, and many people forget to
read the manual, and just stick them in a computer, and
sometimes they will setup with the jumpers still on, but if
you ever have problems, or change operating sytems, they
will begin to have trouble finding the correct COM PORT or
will give a COM PORT IN use error, if the jumpers are left on.

If you doubt this, read any manual that comes with a USR
56K ISA MODEM, in there it plainly shows how to remove the jumpers to utilize plug and play and to prevent errors.
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vikiingCommented:
>REMOVE  COM 2 and COM 3

The fact of removing COM2 won't take effect if it is not disabled at BIOS level.
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