Windows 95 does not see my CD ROM!!!!

Why does windows 95 not see my CD ROM?
thecrazykidAsked:
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xer_softCommented:
Try disconecting it and reconecting it.
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thecrazykidAuthor Commented:
ive tried disconnecting and reconnecting it and it didnt work. i tried to run auto detect on it and that didnt work either.
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jigyCommented:
go to control panel > system and have a look at the devices loaded up for your system. If you see your CDROM in the list or under one of the 'branches' with a yellow circled exclamation mark on it...that means that either your drivers have not been installed correctly or there is a resource conflict.

What other devices(sound card, vid capture card, internal modem etc) have been installed and are working in your system?

Also, a very important difference in plug and play performance exists between 95 osr2/oem and 95a. Can you tell us what version yours is? (can be found under control panel> system).
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jigyCommented:
go to control panel > system and have a look at the devices loaded up for your system. If you see your CDROM in the list or under one of the 'branches' with a yellow circled exclamation mark on it...that means that either your drivers have not been installed correctly or there is a resource conflict.

What other devices(sound card, vid capture card, internal modem etc) have been installed and are working in your system?

Also, a very important difference in plug and play performance exists between 95 osr2/oem and 95a. Can you tell us what version yours is? (can be found under control panel> system).
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chewymonCommented:
in Device Manager, try removing all references to CD-ROMs and reboot.

It is also possible that the drive died.
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anwaraliCommented:
hi,

before doing anything just check your CD-ROM jumper setting as a slave if u use the same IDE cable of Hard disk. If both are set to master mose only HDD will work.

good luck.
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tlikCommented:
Go to Device Manager, remove CD-ROM driver and all in Harddisk Controller.
Restart computer.
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MATTCEICommented:
Are you loading the DOS drivers,and if so can you see it in DOS?

Does Device Manager - Hard Disk Controllers show a Secondary IDE Controller with no problems?
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ronenlCommented:
First, Make sure you did what anwarali said,
Then, find the files: mscdex.exe , Btccdrom.sys .
add to your config.sys file the line:

DEVICEHIGH=BTCCDROM.SYS /D:BTCCD001 /V /UDMA

add to your autoexec.bat the line:

mscdex /d:btccd001  /L:G /M:12

and reboot.

btccdrom.sys is a dos driver for Most cd-roms. find the file
on windows 95 disk or on web. same for mscdex.exe .
make sure both files are kept on root directory c:/ otherwise
you'll have to add to the above lines the correct path.

good luck.
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billkoCommented:
Did the CD-ROM drive ever work?  This is important, and could rule out lots of stuff.

Bill
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DARKMOONCommented:
try checking your autoexec.bat then delete the REM on the line where it says MSCDEX /d:mscd001 etc etc....
and see if Win95 will see ur cdrom.
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tlikCommented:
Darkmoon : I don't think use MSCDEX.EXE will solve this.
If you told he do that, you must told him add (or remove REM) a line in config.sys to load CD-ROM driver.
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billkoCommented:
Guys, before making any assumptions, why not wait until this person tells us if it ever worked or not?  Chances are that it has worked before, and now it's not.  In that case, everything mentioned above is absolutely worthless advice.

Or maybe this person never got the CD-ROM drive to work, and all those answers above have some validity to it.

More questions:
Is it a SCSI CD-ROM drive or an IDE CD-ROM drive?

Does your system BIOS see the CD-ROM drive (if it's IDE)?

Find out what kind of CD-ROM drive you have, then download some DOS drivers for it.  Make a system disk, place the drivers on the disk, and add the appropriate lines to autoexec.bat and config.sys (on the floppy drive) and boot from the floppy.  Does the CD-ROM drive work now?


Guys, we have to be good detectives and ask the right questions if we are ever going to solve this mystery.

Bill
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thecrazykidAuthor Commented:
ok guys...
i checked under the control panel and looked at the devices. the cd rom driver was there and its status said that it was working properly and had no conflicts. i checked under the other HDD drivers and i have three of them. one of them is not working. it says that it does not have an assignment or has a problem. (this is an older computer)i have a 14.4 modem installed internally in the computer (came with it origionally) i am not using it right now though and it isnt hooked up to the phone lines. sound cards... just the normal windows sound cards. i think it is an 95 oem (i didnt see any osr2 stuff though) i tried removing the references to cd rom drivers and rebooting and reinstalling and that didnt work either. where can i find the jumper setting for my cd like anwarali suggested? no clue.yes the drive has worked in the past. if you could tell me some more about the jumper (im not too knowledgeable with computers so keep it simple please) i'll try that and then the conenl suggestion i guess. thanks.
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jigyCommented:
well we now have a bit more to work on...
The fact that Windows 95 can see your CDROM in device manager makes me think that it's probably not a probelm with jumper settings.

First, make sure your BIOS does see a CDROM drive. Most PC's will display a hotkey combination at bootup to allow you to enter into BIOS edit mode.

Try billko's suggestion and make a bootable disk with DOS drivers for your CDROM. Most times you can get the driver from simtel/Walnut Creek ftp sites.

Exactly what is the error you see in the device manager for one of the hard disk drivers? Also, do you get an error when you reinstall the CDROM drive? If so, what is it exactly, code and all?
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MATTCEICommented:
What devices are listed under 'Hard disk controllers',which one has the error,and (as asked) what is the error?

By the way,you should either accept (and close out the question) or reject the current proposed answer as this question is locked and won't be seen by others until you do.
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thecrazykidAuthor Commented:
didnt work
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thecrazykidAuthor Commented:
ok, i tried what ronenl suggested and i didnt find the btccdrom.sys file. i'd bet that is what the problem is. any more ideas on where i could look for that file. i couldnt find that file on the backup disks or the walnut creek sites suggested. i might have been looking in the long spot or what, but i'd bet thats the problem. any suggestions? thanks.
ps- sorry so slow new at this and dont get on the net as much as i'd like to.
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jigyCommented:
There are other drivers on walnut creek and the web that are generic for most old CDROM drives. I forget which one but if you read the readme file that comes with the driver, it should tell you. Maybe try going to other Windows 95 driver sites. Most search engines have a list of software driver sites where you can browse.
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jigyCommented:
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billkoCommented:
As far as I know, "BTCCDROM.SYS" is a driver specifically for BTC SCSI cards, so I have no idea if that would actually work for you.

However, if one of your hard drives is also listed as having an arror, I'd bet that both of the devices that are not working are conflicting, probably because of jumper settings.  If the hard drive that has an error is a Western Digital hard drive, it's not enough to just set the CD-ROM drive to "slave," but you also have to set the hard drive to "master."  Western Digital drives are unlike other drives in that it has four settings: "single (no slave present)," "master (with slave present)," "slave," and "cable select."  Most other drives don't have the "single" option.


But all this talk about jumpers is useless unless you can give us a bit more info:

Did the CD-ROM drive stop functioning when you added something?  Like maybe you added the bad hard drive and now the CD-ROM doesn't work?  Maybe you added NOTHING, and suddenly the CD-ROM drive decided to take a vacation?

Bill
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thecrazykidAuthor Commented:
the drive took a dump on me. it worked one day and didnt the next. i dont know what happened. i didnt add anything to the computer at all. where would you change those settings? i dont see them anywhere. the drive says that its a "standard hard drive" the cdrom driver is a "sony proprietary cdrom controller" if that helps any. i still havent found any drivers for it. there is one in those files that jigy said to take a look at for sony drivers but it wont let me copy and paste, drag, cutnpaste, or anything onto a floppy. everything else works on the computer, the floppy, the music, all the programs, i havent managed to find anything that doesnt work other than the cd drive anyways.
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billkoCommented:
Boy, this is gonna be a tough one.  Try disconnecting the hard drive that doesn't work, then see if the CD-ROM drive works.

Bill
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jigyCommented:
One thing though....does the CDROM drive have an LED at the front if the drive is in use? If there's no light then the power supply is kaput! Problem solver - buy a new CDROM drive!
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jigyCommented:
Also, you haven't mentioned what you mean exactly by not working. Do you mean the tray doesn't move out when button is pressed. Of course if you have one of those 'cartridge' type trays then the ejection is manually done by spring action.

Tell us also if cdroms inside the drive start spinning when put in. That at least is another clue that power is getting through the power supply if the LED check didn't get anywhere.
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thecrazykidAuthor Commented:
the cd rom drive opens when you push the button and closes when you push the button so id assume that it has juice going to it and it functions mechanically. but the cd does not spin, the light doesnt go on, i doesnt recognize that there is a cd in there at all.
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chewymonCommented:
>cd does not spin

An indication the drive died.  These drives sometimes fail with now warning. How ols is it?
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jigyCommented:
Definitely not driver related, that's for sure. Also not related to power supply probs. I'd agree with chewymon - the drive electronics may be faulty cos juice is going in and the CD should automatically spin when put in(as well as the LED lighting up).
CDROM drives aren't really worth fixing if they're old.
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MATTCEICommented:
Check to see if the CD is actually getting spun-up by noting the position it's in when you close,then open,the tray.If it hasn't changed,you need a new drive.If it has,the heads may simply need cleaning; this is accomplished by running a special head-cleaner CD,available at any music or computer store.
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thecrazykidAuthor Commented:
thanks for your help. i asked a few other people that i know and they all agree with you. they think its dead too. since youve been one with quite a few suggestions and one with the right answer in the end, i'll give you the points. thanks a lot.
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