NW5and ArcserveIT6.6

Error Calling NLSGetCertificate... I have tried the fix as recommended by the "Top 25 Technical Support Issues" for ArcserveIT 6.6 at www.cai.com (ie.add the server object as trustee of the 2 license no's.) but to no avail.
Have also used latest AS6UTIL to modify/repair the Arcserve Queue and Object.
Any other suggestions?
cowinjAsked:
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trathConnect With a Mentor Commented:
I have found that in situation like this that I feel like I am beating my head against a brick wall, and that the best and quickest solution is to call CAI tech support lines at (516)342-5880. Using their support pages is often a frustraiting waste of time.. It would probably only take them a few seconds to answer your question.
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danilopCommented:
Try to read this TID,but it seems that this is an error not again fixed:

 New Arcserve 6.6IT backing up with C000100D error (Last modified: 5AUG1999) TID2953125
This document (2953125) is provided subject to the disclaimer at the end of this document.
Symptom
During Arcserve 6.6 IT backing up Netware 5 server, it will show Policy Manager error C000100D.
Solution
C000100D is Buffer To Small. The error occurs because ArcServe 6.6 needs a Read / Write

Replica on the Netware 5 server it's running on. Chyenne/CA is aware of the problem.
Causes
Arcserve is passing 1024 as buffer length to NLSGetCertificate.

The c000100d simply means that there was more than 1024 bytes of

data.  The reason for this is that users and assignments are also

placed in the buffer.  The first 1024 bytes in the buffer are

valid after the call.  As long as their actual certificate is

less than 1024 they can go ahead and parse the buffer they get

back and treat the error c000100d as success.

Document Title:      Arcserve 6.6IT backing up with C000100D error
Document ID:      2953125
Document Revision:      3
Creation Date:      5AUG1999
Modified Date:      5AUG1999
Novell Product Class:      NetWare

Novell Product and Version:      NetWare 5  
      Novell Small Business Suite 5  
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cowinjAuthor Commented:
TRo fix the problem .. I have upgraded to Arcserve SP3 and this seemed to have resolved the issue!!!
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