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Win98 IE5 OE5 Outlook 2000 EE LOADS

This computer has problems between Outlook 2000 and Experts-Exchange because I get message in inbox from EE that my question was updated, but when I link to my question, it has old activity, not new activity cited in mail advice.  F5 doesn't resolve or refresh/update the IE5 EE page.  Nothing to synchronize, when I tried that process.  This is someone else's system, however, know they keep all current with patches/fixes/updates.  Tried the Office repair process, registry, sfc and the like.  

Please comment, I'll post request for best result and Expert to post answer when apropos.

Upgrading points, making SOME HEADWAY, but need to check more this weekend.
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1 Solution
Asta CuCommented:
Testing....try this


Microsoft Office 2000 Customizable Alerts
Microsoft Office 2000 Customizable Alerts add a Web Info button to many of the most frequently occurring and difficult-to-troubleshoot Office alerts. When you click this button, Office will connect to the Microsoft Office Customer Support Web site and present you with further information on the Office alert.
If you are a corporate user, you should check with your system administrator before installing Customizable Alerts.

Installation instructions:
You may want to print this page to use as a reference when you are offline.
Download the file from Office Update by clicking the Download Now! at the top left of this page and following the instructions in the dialog boxes.
Double-click the Extalert.exe program file on your hard disk to start the setup program.
Follow the instructions on the screen to complete the installation.
Instructions for use:
When Office displays an alert that includes the Web Info button, you can click it to connect to the Microsoft Customer Support Web site and receive more information on the alert. To make sure that the installation is successful and to see an example of the Web Info button, follow these steps:
Start Microsoft Excel 2000.
Type a@b in cell A1.
Position your cursor in another cell (for example, B1).
On the menu, click Hyperlink.
Under Link to, click Create New Document.
In the Name of new document text box, type in a@b.
The appropriate alert will display with the Web Info button.

Uninstallation instructions:
On the Start menu, point to Settings, and then choose Control Panel. Double-click Add/Remove Programs.
In the list of programs on the Install/Uninstall tab, find Customizable Alerts, and highlight it. Click Add/Remove, and then click Remove All.
Follow the instructions on the screen to complete the uninstallation.
For support of this download:
If you are experiencing problems with this download or the Office Update site, please review our Support Page for assistance.

knineAuthor Commented:
Will try, thank you.
Asta CuCommented:
This may also help.
-Internet Explorer Does Not Check for Newer Versions of Web Pages-


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Asta CuCommented:
What I believe to be pertinent synopsis from posted link follows to help expedite your solution.

Internet Explorer may not check for newer versions of pages stored in the temporary cache, even though you have selected the "Every visit to the page" or "Every time you start Internet Explorer" option in the Settings dialog box. These settings cause Internet Explorer to check for newer versions of pages stored in the temporary cache. To view or change this setting:
In Internet Explorer, click Internet Options (or Options) on the View menu.
On the General tab, click Settings
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

 Internet Explorer 5
To resolve this issue, edit the SyncMode5 value in the following registry key to verify the correct setting:
The data values for the SyncMode5 value include:
0: Never
2: Every time you start Internet Explorer
3: Every visit to the page
4: Automatically

The fastest way I can think to validate your settings in registry is to try this:

Start - Run - REGEDIT - (I always back up my registry and recommend that prior to making any changes).

Then highlight my computer and just search for SyncMode5, and verify your desired settings directly.


Good luck; hope it helps.

knineAuthor Commented:
Edited text of question.
knineAuthor Commented:
Adjusted points to 100
knineAuthor Commented:
Tried everything, the behavior appears resolved.  Not sure which piece was the final fix; perhaps all.

Thanks for the help.
Asta CuCommented:
My pleasure.

Best wishes,
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