ty2112
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Modem cant find port
I have an AOpen FM56 p modem on a second computer.I have installed this modem and everything reports fine as in no conflicts or problem devices on computer according to Win98.
When checking the modem in system properties i can't acces the properties i receive this message (Cannot read port name from registry) any help is greatly appreciated.
When checking the modem in system properties i can't acces the properties i receive this message (Cannot read port name from registry) any help is greatly appreciated.
If you install the same modem on the other the problem is the same ?
ASKER
I instaled the modem on my main machine and it tested and ran fine there with no reported problems.
Are both systems the same, and both running Windows 98? Also curious if on the problem machine you've checked the registry for errors and tried a fix (based on the odd message).
I'd give this a go, reboot holding CTRL until you get the menu and then select a safe Dos Command Prompt only. Then navigate to the directory where you installed windows\command. Perhaps cd c:\windows\command and then type scanreg/fix. That may repair registry if problems.
Otherwise, perhaps there are variances on the BIOS settings, perhaps the modem is hard-wired to use an IRQ and compatible with bios settings on one system, but not the other.
I'd also try this Start - Run - MSINFO32 and check out all my IRQ settings, as well as any problem devices. Under the Tools submenu also check ASD to see if something's been bypassed/disabled.
I'd give this a go, reboot holding CTRL until you get the menu and then select a safe Dos Command Prompt only. Then navigate to the directory where you installed windows\command. Perhaps cd c:\windows\command and then type scanreg/fix. That may repair registry if problems.
Otherwise, perhaps there are variances on the BIOS settings, perhaps the modem is hard-wired to use an IRQ and compatible with bios settings on one system, but not the other.
I'd also try this Start - Run - MSINFO32 and check out all my IRQ settings, as well as any problem devices. Under the Tools submenu also check ASD to see if something's been bypassed/disabled.
Another thought, I'd reboot in SAFE MODE and remove all com ports, and modem as well and reboot, see if this helps. I assume you've verified your hardware for switch settings, etc. if not, do since perhaps the BIOS is assigning IRQs based on a PNP OS setting of YES, but the modem is hard-wired to use another com port and/irq. Is this a Plug and Play modem?
ASKER
Bingo...seemed so simple now..Thanks it worked by your last suggestion.
I deleted the modem and the com ports and rebooted...the modem is now working.
Thanks for the help..good job.
I deleted the modem and the com ports and rebooted...the modem is now working.
Thanks for the help..good job.
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Thank you very much.
Asta
Asta