I have a kodak dc210zoom camera, which attaches to the 9 pin serial port. I have successfully installed the software. When I go to the dc210zoom camera icon listed in "my computer" and go to the "configuring communication selection", I select the comm 1 port, and try to connect to the camera(which I have previously connected it to the cabling and it is "on" and in the "connect" setting). I get an error that says to try another speed or port. I try the next comm port selection which is comm 2 and same error, I have also tried different speeds, no luck. I have also checked my port settings for the serial ports and the modem comm port. I can't figure it out. I have no conflicts, or any other devices using the serial ports, other than having an internal winmodem. I have the exact comm port settings and IRQs if anyone wants to help me troubleshoot this. I also have the bios settings for the comm ports(IRQ and address). Please help, I did call kodak and they gave up on me and said to call my PC support. They said it is the comm ports. I said I have custom PC and they just gave up. I am disappointed. This camera does work on my work PC, so I know it is not the camera itself or the hardware with it.