[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

camera communication problem

Posted on 1999-11-04
5
Medium Priority
?
156 Views
Last Modified: 2013-12-28
I have a kodak dc210zoom camera, which attaches to the  9 pin serial port. I have successfully installed the software. When I go to the dc210zoom camera icon listed in "my computer" and go to the "configuring communication selection", I select the comm 1 port, and try to connect to the camera(which I have previously connected it to the cabling and it is "on" and in the "connect" setting). I get an error that says to try another speed or port. I try the next comm port selection which is comm 2 and same error, I have also tried different speeds, no luck. I have also checked my port settings for the serial ports and the modem comm port. I can't figure it out. I have no conflicts, or any other devices using the serial ports, other than having an internal winmodem. I have the exact comm port settings and IRQs if anyone wants to help me troubleshoot this. I also have the bios settings for the comm ports(IRQ and address). Please help, I did call kodak and they gave up on me and said to call my PC support. They said it is the comm ports. I said I have custom PC and they just gave up. I am disappointed. This camera does work on my work PC, so I know it is not the camera itself or the hardware with it.
0
Comment
Question by:susanstubbs
  • 3
  • 2
5 Comments
 
LVL 25

Expert Comment

by:dew_associates
ID: 2185183
Susan, first check to see what Com port the modem is using and let me know.

Next, restart the system in Safemode by tapping the F8 key right after the memory count and before you see the dialogue "Starting Windows..."

Now click Start, Settings, System Icon, Device Manager Tab and scroll down to the ports section and click the + sign. How many ports are listed and what are they.

Now do the same thing for the modem entries and tell me what is listed.

We may need to remove these and let windows find them and install them correctly, but I want to make sure there are no duplicate entries first.
Dennis
0
 

Author Comment

by:susanstubbs
ID: 2186095
bios settings for Uart port 1 :03f8-IRQ4
bios settings for Uart port 2: 02f8-IRQ3

Device manager:com port 1:IRQ4,I/O 03f8
               com port 2:IRQ3 I/O 02f8
Modem general port setting:
Modem diagnostics tab
      com1: no modem IRQ 4/3f8
      com2: no modem IRQ 3/2f8
      com3: no modem IRQ 0
      com4: modem IRQ 0
modem listing in system info:
IRQ5 I/O 0210-0217
modem listing in mycomputer device manager IRQ: modem IRQ5
There are no duplicate entries for the modem and com ports in safemode/device manager.
0
 
LVL 25

Accepted Solution

by:
dew_associates earned 280 total points
ID: 2186132
Okay, boot back into safemode and go back into Device Manager, Ports and highlight and remove both Com1 and Com2, then shutdown normally and restart. Pay particular attention during the restart to see if windows redetects both Com ports during the start process and reinstalls them.
0
 

Author Comment

by:susanstubbs
ID: 2189229
Thanks DEW! I have worked on the comm ports, and reinstalled them. I have also gone into the case and looked at the port connectors, and voila! the port connectors were reversed. and I put in new connectors to make sure the ribbons were not damaged. And I did what you said and had windows redetect the ports. and Now everything is working! I have also deleted alot of ghost entries in safe mode, I hope this doesn't hurt. I have another question regarding that, so you may look for it soon. THANKS, you're the best!!!
0
 
LVL 25

Expert Comment

by:dew_associates
ID: 2189581
Glad it worked Susan! I'll also look for your other question! (PS: Removing the ghosted entries doesn't effect anything. It is best though when there are more than one, then remove all of them and rdetect).
Den
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an article on how to answer questions, earn points and become an expert.
Take advantage of one of the most useful technologies available - virtualization!
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question