WIN 95, CD-ROM problems

I have just purchased a Hi-val 50X cd-rom. According to the manual the win95 should find it and install the drivers for it. If it does not i am supposed to use the "add hardware" command and select my cdrom of the list.  However all the options that i have are 3 manufacturers and none of them is HI-val.  If i select any of them obviously i install the cdrom but it has the wrong configuration.  The disk that came with only has the dos drivers for the cd-rom.  Their website does not have a win95 driver since they claim that win95 should find it automatically.

Does anybody know where i can find more win95 cd-rom drivers or how to approach the problem?

I am using win95B 4.0011 version AMD K6-2 400MGHz.
greektaleAsked:
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ddmorganConnect With a Mentor Commented:
Try running a good virus scan latest defs and see if this fixes your problem i have had virii cause what you are seeing and the fact that you can add the drive in the autoexec tells me this is your prob...
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greektaleAuthor Commented:
Edited text of question.
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greektaleAuthor Commented:
Adjusted points to 75
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satwaCommented:
Set your CD-ROM Drive jumper to MASTER on rear of CD-ROM
drive next to DATA CABLE connector.

Connect your CD-ROM drive to the SECONDARY MASTER IDE
SLOT on your motherboard.

Go into CMOS SETUP and make sure that your SECONDARY
MASTER cONTROLLER IS SET to AUTO.  Make sure that the
SECONDARY IDE CONTROLLER IS enabled.

Save settings and exit.

BOOT into Win95 normally, go to CONTROL PANEL, go to
SYSTEM, open DEVICE MANAGER, click on the + beside
HARD DISK CONTROLLERS, make sure that you have both a
PRIMARY AND A SECONDARY CONTROLLER LISTED HERE.

If you do not use the ADD HARWARE wizard to add a secondary
HARD DISK Controller,  once you have a Primary and a
Secondary Controller listed under HARD DISK CONTROLLERS
in DEVICE MANAGER, the CD-ROM drive will be found by
WIN 95 and installed.
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cumboCommented:
If satwa's suggestion doesn't work (it should) install the DOS drivers you got with the cd. Insert the floppy and click on start, run. Browse to the A drive and click on either the install or setup file. Accept all of the defaults except an offer to modify the autoexec.bat file (if there is an offer).

When asked to restart click no. Click start, run and type sysedit in the window. Type rem in front of any line in autoexec.bat that contains mscdex.exe. Save and exit, reboot.

Cumbo
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bparnesCommented:
I want to emphasize something for you. If your system does not automatically detect and properly use your CD-ROM drive, the problem is not because you don't have the proper drivers installed. You do not have to install drivers for this CD-ROM drive!!! Either you haven't configured the hardware properly (as satwa instructed) or your CD-ROM is defective (it does happen even if it is new).

Obviously you first need to get things properly configured. Is this drive a replacement for one that was previously in the computer? Can you tell us how you went about configuring the jumpers and how you attached it to the computer?
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greektaleAuthor Commented:


I have tried the cd rom as a sec. master and followed all the steps but still no luck.  

If i let it write to the autoexec, the cd rom works but if i remove the mscdex command same problem. Therefore, I dont think that the cdrom has any problems since it works using the autoexec configuration.

When the computer originally powers up it shows me all the cdrom's info but the win95 environment still does not find it.
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satwaCommented:
Did you check in DEVICE MANAGER to see if you had a PRIMARY
AND A SECONDARY IDE CONTROLLER SET UP UNDER
HARD DISK CONTROLLERS?

iF YOU REMOVE MSCDEX FROM AUTOEXEC.BAT, YOU HAVE TO HAVE BOTH A PRIMARY AND A SECONDARY IDE CONTROLLER
LISTED UNDER HARD DISK CONTROLLERS IN DEVICE
MANAGER.
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greektaleAuthor Commented:
I logged in in safe mode and removed the  primary, secondary controller and my floppy controller since they were showing conflicts.  Windows 95 put them back but i still have a little sign next to them.
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TheTomerCommented:
1) check that you have enough IRQ's available for the IDE controllers: Try to disable some of your on-board peripherals (second COM port or USB port)
2) check that you aren't using compatability mode for accessing your hard-disk. Look under system->performance in the control panel. If your'e using compatability mode, it indicates a problem you should fix ibefore using your cdrom. I didn't try it, but maybe you can access your CD using compatiblity mode after booting the dos drivers and mscdex. Type 'win' after the system loads with the DOS drivers.
What worked for me was reinstalling the OS (although it was win98 so it may be different)
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cumboCommented:
tomer,

You are new here! We don't post answers unless asked by the questioner. This lock the question.The questioner can also accept a comment as an answer if it solves their problem.

It is obvious that greektale can access the CD in compatability mode with the real mode driver installed (mscdex.exe).

greektale,

Do the following: Type regedit in the start, run window. Click on edit, find.
In the find what window type - noide -
(without dsahes). Click find next.

If the noide entry is found right click on it and click delete. Run sysedit and type rem in front of any mscdex entry.

Exit regedit and goto device manager. Look under every category and remove any ghost (duplicate) drivers.

Go back and remove the master ide controller. Your system may lockup but you anyway. Reboot and see if the CD is back.

Cumbo
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greektaleAuthor Commented:
Thanks for the answer Tomer but as i said before i am able to access the cdrom using real time drivers.

I will try cumbo's suggestion next...

By the way thanks for all your help guys.
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greektaleAuthor Commented:
Cumbo,

I have tried your approach but regedit did not find any "noide" entries and no findings of mscdex under sysreg.

I have one hard drive as primary one and the cd rom as primary 2.  Both the controllers under system/device manager say that they do not have the right driver.  I have deleted the controllers several times and windows goes back and put the ghost ones.  Though, i am able to access the hard drive but not the cd-rom.

Any other ideas for 100 points?
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cumboCommented:
Go into BIOS setup and make sure that 32 bit access is not enabled.

Did your system come with a motherboard manual and driver disk? If so see if the driver disk has a driver for Bus Master IDE. If it does try installing that.

Cumbo
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greektaleAuthor Commented:
I can't find an option under BIOS to enable or disable the 32 bit access.

I have the cd that came with the motherboard, what are the name(s) of the file(s) that i need to look for?
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satwaCommented:
You need to load the updated PCI chipset files for your
motherboard PLUS as combo above, has stated the
updated IDE controller drivers for your motherboard.

Post the MAKE, MODEL, etc. for your motherboard here and
I will tell you the driver names and where to get them.
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greektaleAuthor Commented:
I have a Shuttle spacewalker motherboard.

Bios: Award (award modular bios v4.51PG, 3/22/99)

591PW1QB via apollo MVP3

CMOS SETUP UTILITY Rom PCI/ISA BIOS (2A5LEH2B)

IDE CONTROLLER: (VENDOR ID 1106, DEVICE ID 0571, IRQ 14)
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satwaCommented:
greektale:

Make you three new directories on your hard disk:
call one;  C:\IDE     MAKE ANOTHER CALLED: C:\MINIPORT

MAKE ONE MORE CALLED: C:\PATCH
Go To:

http://www.spacewalker.com/english/download.htm

You may have to click on the URL or type it in and press enter
3 or 4 times to get to it, as their web site works poorly.

When on the web site download the following 3 driver
updates for your motherboard.

1. DOWNLOAD FILE: VIA IDE DRIVER to C:\IDE.

2. DOWNLOAD FILE: IRQ MINIPORT DRIVER to C:\MINIPORT

3. DOWNLOAD FILE: WIN 95 PATCH to: C:\PATCH

When you have the files downloaded in their proper directories,
UNZIP them.  Read all the README FILES about how to install
them and in what order they are to be installed.  FOLLOW
THESE VENDOR INSTRUCTIONS VERY CAREFULLY AND INSTALL
THESE FILES AS DIRECTED.

If you follow these instructions your CD-ROM will then be recognized.

One last note: IF YOU HAVE FURTHER PROBLEMS GO TO:

http://www.amd.com/

Select support, select downloads, and then DOWNLOAD
a file named: AMDK6UPD.EXE, double click on it an expand it
and read the AMDK6UPD.TXT file for instructions on how to
set this up. FOLLOW THE INSTRUCTIONS CAREFULLY.

THIS WILL MAKE YOUR AMDK6/2-400 CPU RUN BETTER IN
WINDOWS 95.

BUT INSTALL THE SHUTTLE MOTHERBOARD FILES FIRST.
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greektaleAuthor Commented:
I really appreciate all your effort, it seems that i will have a busy evening. I will keep you update of the process.

The only reason that i am a little skeptical is the fact that amdk6-2 400 is not compatible with win 95 and in order to have t to work it took me 3 days and hours of pain with patches...

I will keep you posted though.
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satwaCommented:
That is what the file: AMDK62UPD.EXE is for is to make these
AMD CPUs compatable with WIN95.

The other files from SHUTTLE are to make your motherboard
work with WIN95.
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TheTomerCommented:
Hi greektale,

Sorry I posted the answer. I'm new here.
Anyway, I had the exact same problem with a DVD drive. The problem is that if you access 1 device in compatiblity mode, you can't access any other device. Windows claims that It's caused by some driver in the config.sys or autoexec.bat file, but in my case there was no conflicting driver.
As I said, when I re-installed win98 it got fixed. Re-installing took about 2 hrs (I ran it overnight) and my system was stable ever since. I installed from the upgrade CD and none of my installed programs were affected. I think it's more effective than trying to pinpoint the exact faulty driver and replace it.
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cumboCommented:
If you install Win98 over your Win95 you can greatly increase your problems.
Tomer was lucky. If a driver won't work with Win 95 it certainly wno't work with Win98.

Cumbo
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satwaCommented:
Heed cumbo's advice, he is advising you correctly.  if you have
problems in WIN95 with your stuff, WIN98 will eat you alive.
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greektaleAuthor Commented:
After spending quite a few hours yesterday, reinstalling windows, the 3 pathces and the amd patch i came up empty handed.  It still does not find the cdrom and now its says that it can not find the wininet.dll file That file though is in the system directory.  The file is called from the loadwc.exe program.

I will try next to virus scan my system. I am about to give up hope and start from a new hard drive and win 98.
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ocitmanCommented:
This worked on my mother in laws pc.  she has an ASUS p5A mb and an AMD K6/2 400.  windows instaled fine but IE 4.0 would not install and other programs ran slow or froze the pc.  after many hours of replacing parts, i rejumpered the CPU for 350 mHz and now it works like a charm.
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greektaleAuthor Commented:
I dont think this is the case. My pc doers not have a freeze or slow problem. then again i am not really sure what the heck is wrong with it anymore. I re-installed windows and patches but it made it worse, now i cant copy and paste anymore.  I have downloaded one virus checker but didnt find anything, i am getting to the point that i will start with a new drive from scratch
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ocitmanCommented:
did the previous cdrom drive work fine and you just upgraded?  does the hi-val cdrom drive work well in another system? this might help to narrow it down.
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bparnesCommented:
When you say you have "re-installed windows" could you describe how? Are you using an upgrade version of Windows or an OEM version? Is it the original Win95 or one with FAT32?
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bparnesCommented:
Also, if the CD-ROM drive isn't working properly for you, what media did you use for the install?
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satwaCommented:
In DEVICE MANAGER, does HARD DISK CONTROLLER now have
3 listings in it?

There should now be 3 seperate listings under DEVICE MANGER
and they should not have any yellow exclamations marks by them.

There should be a parent IDE Controller and two child IDE
(primary and secondary) Controllers listied and shown as

"THIS DEVICE IS WORKING CORRECTLY"
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greektaleAuthor Commented:
I apprecieate all your answers specially cumbo and satwa.

I finally format my 2nd drive and installing 95 on it, it seemed it worked fine until my modem disappear next was  the sound. Obviously i had been hit with a virus.

It kept deleting or hiding different dlls. I have been trying for 3 hours to log on so that i can upload my new anti-virus since the data file that came with was released back in April!


Again thanks all of you for the great help and i wish i could give the points to everybody for the correct answer.
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johnnyt2Commented:
?  That doesn't sound like a virus that I've ever seen?  Noone has mentioned it.. I don't believe but you should look at the bootup bios info and see if all the ide devices show up there.  If not.. Windows won't like it.  If it was a virus... please share info about it with us.  Targets hardware drivers? What is it called?
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satwaCommented:
Get you a good ANTI-VIRUS program that has a Boot Disk that
scans for viruses, that is the only way that you will catch
one like this.

There was mention a few days back on ABC NEWS of a new
virus called bubbleboy.  You may have this one.
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ddmorganCommented:
a Lot of the viriii on the net actually can do this tye of damage, i only found out they cause this after about a week of multiple machines in side a school system havein no CD-rom..lucked up with a Norton boot disk....
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bparnesCommented:
I'm sorry, satwa, but I can't let your speculation about the Bubbleboy virus go uncommented. There has been absolutely no indication that anyone (besides some virus researchers) has received the Bubbleboy virus. At this time it is simply a concept, and no one should think they are infected by it.

I also think it is quite irresponsible to spread rumors like this, when it is clear you are basing your "expertise" on nothing but an ABC news story you heard a few days ago. All the news media have a difficult time understanding these high tech issues, and have an even more difficult time getting it right for their audiences. If you can point to one responsible report of a real user (as opposed to the virus researchers) having been infected by Bubbleboy (it is actually a worm rather than a virus) then I will gladly apologize to you and everyone else here. Let's keep things in proportion and don't add to the confusion that already exists about the risks out there.
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satwaCommented:
bparnes

Evidently you had trouble reading my comments, I only stated
that there was a MENTION of a NEW VIRUS as johnnyt2 had
remarked about a virus. I did not spread anythoing about this
virus nor state how it worked, as I DO NOT KNOW anytjhing
about it.

The first part of my statement says for him to get an
ANTI-VIRUS program with a boot disk and check for a virus.

I did not state or claim any EXPERTISE on this or any other virus.

Normally this is how these things get out of hand is by persons
like you blowing all this out of proportion.

READ CAREFULLY NEXT TIME BEFORE POPPING OFF.

I ALSO FAIL TO UNDERSTAND YOUR ATTITUDE, as I only said that there was MENTION of this VIRUS, I did not claim that
I had heard of anyone having this virus.

If you will notice it was also posted as a comment only
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bparnesCommented:
You did not "only state that there was a MENTION of a NEW VIRUS."  You also speculated that "You may have this one." That implies to me some knowledge of how the virus is spreading and your assessment that greektale was indeed at risk of having it. Why else would you bring that specific virus up in this context, given that there are many thousands of viruses that have been identified?

Let's put this in another context. Someone is complaining about having a sore knee that prevents them from running. You heard on the TV news that researchers have just discovered there's a new virus strain that's been developed in a lab in Europe. Would you even dream of mentioning that new virus strain in a conversation about helping someone deal with the sore knee, let alone speculate that the person "might have this one?" I doubt it.

If you are trying to make the point that someone should have an up-to-date anti-virus program on her/his computer, it seems to me there are many better ways to make it.

If you were trying to scare greektale by saying "You may have this one." then I think that's irresponsible.

If you have some other reason for saying "You may have this one." that's based on more information than what you have admitted is a "MENTION" of a new virus on some TV or radio spot, then I'd like to hear it. But right now, I think our comments speak for themselves. As I said, let's keep things in proportion and don't add to the confusion (and I'll now add...fear) that already exists about the risks out there.

Having had my say, which is much more directed to the way the media is giving us lousy information that then gets spread as expert knowledge, I'm willing to concede that I probably jumped on satwa way out of proportion to the real intentions he had in offering that comment. For that, I apologize to him and everyone listening in.
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satwaCommented:
bparnes

The other day ABC NEWS reported(mentioned) that there was a shooter at large in Seattle.  If I state to any person that there
MAY be a shooter loose in SEATTLE, (after this has been seen
in the news by millions), no one but some one with a very poor
command of English will take this as anything but
speculation, as this has already been reported.

If I state that there IS a shooter loose in SEATTLE, then this
means that I know for a fact, that there is a shooter loose in
SEATTLE.  MAY is pure speculation and should not be taken so
seriously by you.

 
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greektaleAuthor Commented:
Guys or gals please clam down, i am the one with the virus and i am not really that worried about it. Yeah right..

Anyway i will try to list the behavior before IT kicks me out again like it has done about 100 times in the last 2 days that locks up my computer.

IT randomly hides hardware, messes up dll files, changes configurations, creates dummy directories with very looooooong names, it has tried to mess up my hard drives quite a few times. It will lock win95 5 out 10 times .  It can drop the internet connection.  It took me six hours to install Mcaffee viruscan since it was continuously overriding the installation. I hate it !

No luck of killing it yet none of the antiviruses that i have tried can find it.

Dont know how i got it but i wont go down without a fight.

P.S It seems that it goes to sleep once in a while and i am able to use the computer (i guess it gives me a break once in a while!).

Peace...
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satwaCommented:
Get you a copy of Dr. Solomon's Anti-Virus Toolkit Version 8.00
with the MAGIC BULLET boot disk.

Turn off your computer, put the Magic Bullet boot disk in A;\
drive, turn on your computer and let it boot from A:\ drive.

When the Dr. Solomon's menu is displayed, select F4
REPAIR or DISINFECT, and let Solomon's take over from there.

I have never known this Magic Bullet to fail, even if it
encounters an UNKNOWN virus that is not in its' list, it still
reports a VIRUS, will list it as UNKNOWN if it is a virus, and
give you the choice to delete it.  if it is a known virus and is on
the list Solomon's will do the job automatically.

I have used Dr. Solomon's Enterprise version for years to
correct my client's problems, when NORTON, MCAFEE and the
others could not remove the virus.  Solomon's has found
many viruses for me, that had just been released and listed
them as unknown, but named the file that they were in.

On Known viruses the bullet will kncok them out quickly.
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greektaleAuthor Commented:
Once again thanks for the valuable information.I format one more of my drives and installed win98 on it.  I am not sure though that i got rid of it.

I was under the impression that dr. solomon and mcaffe was the same company: Network associates. I will though download dr. solomon and give it a shot. the only thing is that i may have downloaded in the past and since i passed my evaluation time it wont let it run.  Is there any initialization file that i can edit to make it run?

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satwaCommented:
You will need the magic bullet boot disk for DR. Solomon that
comes with the purchased version.

Network Associates bought DR. Solomon's from S&S International and they also bought McAfee from MCAfee, and
are now in the process of trying to bring MCAFEE up to DR.
SOLOMON'S standard, and combine them into one ANTI-VIRUS
SOFTWARE AFTER APRIL, 2000.

Download the workstation version no. 8.00 of DR. SOLOMON's
but it is not as good as the MAGIC BULLET BOOT DISK that you get when you purchase VERSION 8.00 of Dr. Solomon's.

If you do just go for the download, set it up and run it without
booting, and when asked to restart your computer answer NO.

Open WINDOWS EXPLORER, go to PROGRAM FILES, click on the
+ beside program files, clcik on the + beside DR. SOLOMONS,
clcik on ANTI-VIRUS TOOLKIT, look in the right panel and
double click on WTOOL32.EXE.

When Solomon's opens choose your C:\drrive and choose
disinfect.

Sometimes you can catch some of the viruses this way without
the MAGIC BULLET BOOT DISK.
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greektaleAuthor Commented:
Thanks for all the info, i went to their web site but i didnt see a version 8. I therefore bought the deluxe version that has unlimited downloads...

Hopefully that will catch it since mcafee didnt seem to do anything.

Thanks again.
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satwaCommented:
The web site is:
http://www.drsolomon.com/

Version 8.00 is listed under downloads for ANTI-VIRUS TOOL
KIT.  Do not choose the NORTH AMERICAN CUSTOMER section
as they have not posted it there yet.

Choose Workstation Version also.

When you get to the workstation page, version 8.00 is listed
near to the bottom.
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