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HP Photo Printer

I have an HP Photo Printer that has recently stopped allowing me to print from paper in my IN tray. It will allow me to manually feed it, but it will not pick up the paper in the IN tray, no matter how many sheets I have in it. I have not changed any setting on the printer, nor dismantled it, etc. The properties of the printer are set with the paper source as being the IN tray. Any suggestions?

Member_2_49692

Have you checked the settings in your application to make sure thye do not have it selected as manual i.e. when you go into msword and select file print if you were to go to properties isit set for the correct tray ?

does this just happen from one application ?

Does it attempt to pick up paper at all ?

What version of windows are your running ?

what applications does this happen in?

Are you running any other devices to your printer port i.e. zip drives, scanners, tape backups ?

waterway

ASKER

My printer properties settings are for the correct tray. This happens when I try and print from any application. The printer seems to attempt to pick up the paper but when it fails I always get an error telling me that there is no paper in the 'IN' tray.

I am running Windows 98 and dual booting with NT. No other devices to my printer port.

I'm guessing that it's a hardware problem rather than a software one, as I haven't changed anything and it suddenly stopped working.

ASKER CERTIFIED SOLUTION

bparnes

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