Link to home
Start Free TrialLog in
Avatar of hudsoner
hudsoner

asked on

Sudden inability to log on to password-protected sites (like EE)

My IBM Thinkpad 600E has W98 and IE5 has recently developed a quirk on some p/w-protected sites whereby when I am asked for my User ID and P/w, it just cycles me back to the same page again and I can never enter the actual site.  EE is one site where this happens - I just get stuck at the EE Login Page.  My IBM connects to the Net using ADSL. This problem only happens on some sites but when I ask their respective HelpDesks they are of course unable to help.  Turning off the firewall and cookie busters does not fix the problem either.

However, my desktop which is connected via modem and also has W98 & IE5 does not encounter this problem - hence I am able to access EE and ask this question now.

Thank vm

Eric
 
Avatar of celtics
celtics

Did you clear you temporary Internet Cache?
Avatar of Asta Cu
As well as clearing history.  Could your password file be corrupted?  When you're at the EE Login page, do you manually key the data and nothing happens?  Did you try F5/refresh?
ASKER CERTIFIED SOLUTION
Avatar of Asta Cu
Asta Cu
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
http://support.microsoft.com/support/kb/articles/Q175/7/22.ASP

 Internet Explorer Cannot Open the Internet Site...

---

http://support.microsoft.com/support/kb/articles/Q196/9/55.ASP
 How to Set and Customize Cookies Settings in Internet Explorer 5

----

That's it from me; sure hope this helps you.

Avatar of hudsoner

ASKER

Enabling "Prompt for User Name and Password" did the trick.

Thanks vm Astaec
My pleasure; glad I could help.

Thank you and best wishes,

Asta