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Sudden inability to log on to password-protected sites (like EE)

My IBM Thinkpad 600E has W98 and IE5 has recently developed a quirk on some p/w-protected sites whereby when I am asked for my User ID and P/w, it just cycles me back to the same page again and I can never enter the actual site.  EE is one site where this happens - I just get stuck at the EE Login Page.  My IBM connects to the Net using ADSL. This problem only happens on some sites but when I ask their respective HelpDesks they are of course unable to help.  Turning off the firewall and cookie busters does not fix the problem either.

However, my desktop which is connected via modem and also has W98 & IE5 does not encounter this problem - hence I am able to access EE and ask this question now.

Thank vm

Eric
 
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hudsoner
Asked:
hudsoner
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1 Solution
 
celticsCommented:
Did you clear you temporary Internet Cache?
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Asta CuCommented:
As well as clearing history.  Could your password file be corrupted?  When you're at the EE Login page, do you manually key the data and nothing happens?  Did you try F5/refresh?
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Asta CuCommented:
Drat, didn't mean to submit yet.  It could also be a corrupt cookie, if you're using autolog options on the problem system.

Since numerous possibilities exist, will post additional links/info from the Microsoft Knowledge Base.
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http://support.microsoft.com/support/kb/articles/Q166/4/01.ASP
 When you try to access a page on an intranet, you may receive the following error message: Error: Access is Denied.

CAUSE
This issue can occur if either of the following conditions exists:

The proxy settings are set to use the proxy server for all requests and the page is requesting authorization.
The Web page is password protected.

RESOLUTION
To resolve this issue, use the appropriate method below:
Proxy Server Is Used for All Requests
Configure Internet Explorer not to use the proxy server for internet addresses. To do so, follow these steps:

Internet Explorer 5.0:
Click Start, point to Settings, and then click Control Panel.
Double-click Internet, and then click the Connections tab.
Click LAN Settings and then click the "Bypass proxy server for local (Intranet) addresses" check box to select it.
Click OK and then click OK again.
You can also set the Internet Protocol (IP) address range or specific host names for which the proxy server will not be used. For example, setting 157.* will not use the proxy server for any IP address that starts with 157. To do this, follow these steps:
Much more, please connect to above link for further info.

Internet Explorer 5:
In Internet Explorer, click Options on the View menu.
Click the Security tab, and then click Internet in the Zone box.
Click Custom Level.
Under User Authentication, click "Prompt for user name and password," click OK, and then click OK again.
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http://support.microsoft.com/support/kb/articles/Q155/3/55.asp
-Err Msg: Content Advisor Will Not Allow You to See This Site-
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Asta CuCommented:
http://support.microsoft.com/support/kb/articles/Q175/7/22.ASP

 Internet Explorer Cannot Open the Internet Site...

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http://support.microsoft.com/support/kb/articles/Q196/9/55.ASP
 How to Set and Customize Cookies Settings in Internet Explorer 5

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That's it from me; sure hope this helps you.

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hudsonerAuthor Commented:
Enabling "Prompt for User Name and Password" did the trick.

Thanks vm Astaec
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Asta CuCommented:
My pleasure; glad I could help.

Thank you and best wishes,

Asta
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