Winstorm 56 idle-timeout disconnect

I've run into an interesting problem.

I'm trying to assist someone's modem problem, which is that the dial-up networking account auto-disconnects after ~20 minutes of idle time.  I'm trying to find a way to keep the connection alive.  This is an AMD K6-2 PC, 64 MB of RAM, Win98, and a Boca Research 56K PCI modem (M56HI).

I disabled the related features in IE5:

IE Properties->Connections->Settings->Advanced

Disconnect if idle is unchecked as are the other boxes.

Also, I went to Dial-Up Networking properties to check there:

Dial-Up properties->Configure(Modem)->Connection

However, the Disconnect if idle option is GREYED OUT.

Is this a limitation of this Winstorm modem?  Is it not configurable for autodisconnect/permanent connection because it is a Winmodem?

I am wondering if there is a setting that will fix this problem (error control, flow control, etc.) or if an updated driver might help.  I've found a possible driver at:

http://808news.com/56k/rockhcf.htm

By the way, the current modem driver version is Rockwell v2.1.2.135

Sorry so lengthy.. just wanted to give as much info as I could think of.

Might have to use a Ping program, but it'd be nice to avoid that, if there's another way.

Thanks in advance,
_____
ENIAC

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ENIACAsked:
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TedSennCommented:
The disconnet may be from the receiving end. and ping/line activity program may be all that works.
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rayt333Commented:
Set your E-mail program to check for e-mail every 5 or 10 minutes, this will keep it active
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ENIACAuthor Commented:
Still wondering Dial-Up Networking "Disconnect if idle" option is greyed out.

(Rayt333, this user has a Hotmail account that they use.  They don't use their ISP account.  Good idea, though.)

I'll have to look into different ping utility options.  Any recommendations?

_____
ENIAC
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rayt333Commented:
it doesn't matter if they use the account as long as they have it, just set it up to check the empty account, that will still keep it (DUN) active
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OttaCommented:
>  this user has a Hotmail account that they use. They don't use their ISP account.

Do it anyway.  The *action* of connecting to a mail-server causes some "traffic" over the connection, even if the mail-server responds with "incorrect password" or "unknown ID" or "not authorized".  Traffic is traffic. :-)
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ENIACAuthor Commented:
Well, I guess an e-mail check would work, but maybe a small ping program would be better.  Less system resources to suck up.  Kind of a waste to have an e-mail program you don't need, when a Ping utility would do the trick..

I'd like to avoid DOS PING, so does anyone know of any good small Windows Ping utilities?

_____
ENIAC
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OttaCommented:
> Kind of a waste to have an e-mail program you don't need, when a Ping utility would do the trick..

Since you probably are already using Netscape,
just use Netscape Mail,
and set it to check every NNN minutes,
rather than using a PING program.
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ENIACAuthor Commented:
Many apologies for the long delay...

This problem has been solved, but instead of using a Ping program, a line activity program was used.  I didn't even know these existed!  Much better than pinging all the time... this is a small utility the runs in the system tray and keeps the modem active every ten minutes.

Because TedSenn advised the use of a ping or *line activity* program, I am awarding him the points.

Thanks, everyone, for your help!

_____
ENIAC
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ComTechCommented:
This question has been abandoned and will be placed in PAQ and points refunded.

Best regards,
ComTech
Community Support
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