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ENIAC

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Winstorm 56 idle-timeout disconnect

I've run into an interesting problem.

I'm trying to assist someone's modem problem, which is that the dial-up networking account auto-disconnects after ~20 minutes of idle time.  I'm trying to find a way to keep the connection alive.  This is an AMD K6-2 PC, 64 MB of RAM, Win98, and a Boca Research 56K PCI modem (M56HI).

I disabled the related features in IE5:

IE Properties->Connections->Settings->Advanced

Disconnect if idle is unchecked as are the other boxes.

Also, I went to Dial-Up Networking properties to check there:

Dial-Up properties->Configure(Modem)->Connection

However, the Disconnect if idle option is GREYED OUT.

Is this a limitation of this Winstorm modem?  Is it not configurable for autodisconnect/permanent connection because it is a Winmodem?

I am wondering if there is a setting that will fix this problem (error control, flow control, etc.) or if an updated driver might help.  I've found a possible driver at:

http://808news.com/56k/rockhcf.htm

By the way, the current modem driver version is Rockwell v2.1.2.135

Sorry so lengthy.. just wanted to give as much info as I could think of.

Might have to use a Ping program, but it'd be nice to avoid that, if there's another way.

Thanks in advance,
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ENIAC

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TedSenn

The disconnet may be from the receiving end. and ping/line activity program may be all that works.
Set your E-mail program to check for e-mail every 5 or 10 minutes, this will keep it active
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ASKER

Still wondering Dial-Up Networking "Disconnect if idle" option is greyed out.

(Rayt333, this user has a Hotmail account that they use.  They don't use their ISP account.  Good idea, though.)

I'll have to look into different ping utility options.  Any recommendations?

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ENIAC
it doesn't matter if they use the account as long as they have it, just set it up to check the empty account, that will still keep it (DUN) active
>  this user has a Hotmail account that they use. They don't use their ISP account.

Do it anyway.  The *action* of connecting to a mail-server causes some "traffic" over the connection, even if the mail-server responds with "incorrect password" or "unknown ID" or "not authorized".  Traffic is traffic. :-)
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ASKER

Well, I guess an e-mail check would work, but maybe a small ping program would be better.  Less system resources to suck up.  Kind of a waste to have an e-mail program you don't need, when a Ping utility would do the trick..

I'd like to avoid DOS PING, so does anyone know of any good small Windows Ping utilities?

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ENIAC
> Kind of a waste to have an e-mail program you don't need, when a Ping utility would do the trick..

Since you probably are already using Netscape,
just use Netscape Mail,
and set it to check every NNN minutes,
rather than using a PING program.
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ASKER

Many apologies for the long delay...

This problem has been solved, but instead of using a Ping program, a line activity program was used.  I didn't even know these existed!  Much better than pinging all the time... this is a small utility the runs in the system tray and keeps the modem active every ten minutes.

Because TedSenn advised the use of a ping or *line activity* program, I am awarding him the points.

Thanks, everyone, for your help!

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ENIAC
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ComTech

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