Guest Book not working on server

I have made a guest book for my website (www. reallyincredible.com).  It works fine locally (on my home network server) but when I publish it to the internet server (supplied by my isp provider) it appears to work but the text file does not get created.  They apparently don't know how to fix it.  Any suggestions what they might be doing wrong?  ( Note if you want to view the actual form its the fb near the bottom of the Default page.)
craigp1000Asked:
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jgoodierCommented:
does your isp support front page extensions?  make sure scripts can be run on the web.
Jesse
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craigp1000Author Commented:
More history on this:
When I first Published and ran the form it gave an error message concerning the lack of extentions during the install. Trying to use the form also caused a fault message to occur. The ISP then supposedly fixed the extention problem and when I re-published it no error occurred.  Now when the form is used it appears to work but generates no text file with feedback info.

I'm just trying to find out how they might have messed up the extention stuff so I can help them fix it.
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jgoodierCommented:
try a test form directly on the server.
go to open web, type in the server, then try the form.  If they say the server extensions are there then they probably are, but do that just to check anyway.
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rdivilbissCommented:
You are missing the action from your form tag...the page is not being submitted.

Where you have <Form>

You should have something like:

<form method="POST" action="../_vti_bin/shtml.exe/feedback.htm" webbot-action="--WEBBOT-SELF--">

Cheers,
Rod
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rdivilbissCommented:
any progress?
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SiteSeeCommented:
I'm pretty sure from what you describe that it's a permissions issue...
You'll probably have to have your ISP/WPP change the permissions for the /_private folder(I think it's the private folder that is written to by the guestbook webbot)...
it needs to be set to allow EVERYONE CHANGE access...

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craigp1000Author Commented:
Shouldn't the form method use shtml.dll instead of shtml.exe?  At least that's what front page puts in there automatically.

I put this in:

<form action="_vti_bin/shtml.dll/feedback.htm" method="POST" webbot-action="--WEBBOT-SELF--">

and now I get:

FrontPage Error.

User: please report details to this site's webmaster.

Webmaster: please see the server's application event log for more details.

I wish I knew more about Front Page extentions and their syntax.
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EnejCommented:
I have the same thing happening....
The reason is that the file :
_PRIVATE\inforeq.txt
is not functioning.Anything written on
feedback form and submitted is supposed to get written in that file but is not.
You either get:page not found or no
data is found in the file after testing.
It is not Front Page extensions as they
are supported by server...
I am still trying to figure the thing out and if I find something usefull I
will let you know...
Most probably it is a bug of some sort or extension malfunctioning...
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EnejCommented:
I think I have it...
Apart from what Frontpage says the
data stored on server goes to :
_PRIVATE\inforeq.htm and NOT
*.txt as it is supposed to.
This I tried on Tripod.Look for that file and see...
To me it works this way.
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JuiletteCommented:
if you use text files they should be in cgi bin...as least that's what I read somewhere.
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