I am using RingCentral Fax, which came with my Compaq, to send faxes with my Office 2000 word. It worked great about 4 months and I believe that is around the time I installed Office 2000. Then it stopped operating correctly for me. When I remember it working, I was using Office 97. My problem is when I try to attach (insert) a document to my fax, it opens word to retrieve the document, but it does not attach the document and word gives me the error message that reads: "Microsoft Visual Basic: Ambiguous name detected: TmpDDE" Hey, thanks alot. I really appreciate the help. I am desperate.