fatal exception OE

When I shut down and restart everything seems to be coming up like usual showing my desktop then all of a sudden while it is in the process of placing the little icons down in the bottom right corner it gives me the infamous BLUE SCREEN. "fatal exception OE has occurred at 0028:C150F630 in VXD VHPSCAND(01)+000017F0" Then when I hit the enter key everything seems to go ahead and come up normal.
jmillspAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

dew_associatesCommented:
This behavior can occur if the Vhpscand.vxd file is located in the
Windows\System folder instead of the Windows\System\Iosubsys folder.
 
RESOLUTION
==========
 
To resolve this behavior, follow these steps:
 
1. Click Start, point to Programs, and then click Windows Explorer.
 
2. On the Tools menu, point to Find, and then click Files Or Folders.
 
3. In the Named box, type "vhpscand.vxd" (without the quotation marks), and then
   click Find Now.
 
4. If the Vhpscand.vxd file is located in the Windows\System folder, right-click
   the Vhpscand.vxd file, and then click Cut.
 
5. Right-click the Windows\System\Iosubsys folder, and then click Paste.
 
6. Restart your computer.

If you need more, let me know!
Dennis
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jmillspAuthor Commented:
Thanks for your input. I have tried the above and found as you suggested that the vhpscand.vxd was in the Windows\System folder. I also noted that i apparently have the same file in C:\sj167ds\disk1
I cut the one as you suggested then went back to find to find the Windows\System\Iosubsys and pasted to same. I rebooted and did not get the error this time.
I wonder about the C:\sj167ds\disk1 that it was also found in. I wonder if that is something necessary for my HP scanjet 5p? Should I leave well enough alone? Thanks, John
0
dew_associatesCommented:
The directory, C:\sj167ds\disk1 is a recovery directory for your HP Scanjet. You can leave it as it is right now and you should be fine.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.