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modem won't go faster than 33.6k

I have a Modem Blaster Flash 56 PCI.  I cannot get it to run faster than 33.6k.  I'll get the easy one's out of the way:  I can hook up my laptop to the same line and consistantly get in the high 40's.  I have an old system/modem (diamond 56k pci) that connects in the high 40's also.  I put the Diamond in my new system and that also stops at 33.6.  Is it possibly a Win98 setting since even a known good modem acts the same?
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stevemo
Asked:
stevemo
1 Solution
 
m4000Commented:
Check the port speed. Your port may not be transmitting fast enough.
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satwaCommented:
Go to C:\WINDOWS>prompt and type; EDIT WIN.INI and press
enter.

The dos editor will open the file WIN.INI.

Scroll down to the [PORTS] entry.

if your modem is on Com3 change COM 3 entry to this.
COM3=230400,n,8,1,p

IF THE MODEM IS ON COM2 CHANGE COM2 SETTING TO THIS.

IF THE MODEM IS ON COM 4 CHANGE COM4 SETTING TO THIS.

IF THE MODEM IS ON COM1, CHANGE COM1 SETTING TO THIS.

ONLY CHANGE THE COM SETTING THAT IUS USED BY YOUR
MODEM.

SAVE YOUR CHANGES, BY CLICKING ON FILE AND CHOOSING SAVE. THAN CLICK ON FILE AND THEN CLICK ON EXIT.

You modem will never be able to reach 230400, but this setting
will make it try to go as high as it can, each time.

if this does not work, then you are getting ALL you can from this
particular modem.  I have a Hayes Accure ISA 56K modem and
all it will do is 33.6 on any computer, now matter what I do.
If I hool up one of these new PCI 56K Modems to the same
computer, i can get 40k to 50k on the same phone line.
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OttaCommented:
Look at "help for slow connects" at http://www.56k.com
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OttaCommented:
Which "flavours" of 56K does your ISP support? X2? K56Flex? V.90 ?

If an X2 (or K56Flex) modem negotiates
with an ISP's K56Flex (or X2) modem-server,
then you will max-out at 33600.

Try connecting to a different ISP.
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stevemoAuthor Commented:
Otta,  I made the canges to win.ini....no change

I work off two ISP's: Mindspring and IBM. Both are x2/V.90.  I have the same problem on both.  

Once again when I use the modem (which works at 56k on that system) from my old system it won't go above 33.6 in the new system.
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OttaCommented:
Click through your modem-setup,
until you get to "Advanced",
and enable "create a modem log-file".
Then, connect, disconnect, and
view 'modemlog.txt'.  Post the important parts here.
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stevemoAuthor Commented:
Here is the log.

11-23-1999 10:30:46.02 - Creative Modem Blaster Flash56 PCI DI5630 in use.
11-23-1999 10:30:46.02 - Modem type: Creative Modem Blaster Flash56 PCI DI5630
11-23-1999 10:30:46.02 - Modem inf path: RSS8004.INF
11-23-1999 10:30:46.02 - Modem inf section: Modem
11-23-1999 10:30:46.47 - 115200,N,8,1
11-23-1999 10:30:46.47 - 115200,N,8,1
11-23-1999 10:30:46.47 - Initializing modem.
11-23-1999 10:30:46.47 - Send: AT<cr>
11-23-1999 10:30:46.47 - Recv: AT<cr>
11-23-1999 10:30:46.49 - Recv: <cr><lf>OK<cr><lf>
11-23-1999 10:30:46.49 - Interpreted response: Ok
11-23-1999 10:30:46.49 - Send: AT&FE1V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
11-23-1999 10:30:46.49 - Recv: AT&FE1V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
11-23-1999 10:30:46.51 - Recv: <cr><lf>OK<cr><lf>
11-23-1999 10:30:46.51 - Interpreted response: Ok
11-23-1999 10:30:46.51 - Send: ATS7=60L0M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
11-23-1999 10:30:46.51 - Recv: ATS7=60L0M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
11-23-1999 10:30:46.53 - Recv: <cr><lf>OK<cr><lf>
11-23-1999 10:30:46.53 - Interpreted response: Ok
11-23-1999 10:30:46.53 - Dialing.
11-23-1999 10:30:46.53 - Send: ATDT;<cr>
11-23-1999 10:30:46.53 - Recv: ATDT;<cr>
11-23-1999 10:30:49.46 - Recv: <cr><lf>OK<cr><lf>
11-23-1999 10:30:49.46 - Interpreted response: Ok
11-23-1999 10:30:49.46 - Dialing.
11-23-1999 10:30:49.46 - Send: ATDT#######<cr>
11-23-1999 10:30:49.46 - Recv: ATDT5940086<cr>
11-23-1999 10:31:05.23 - Recv: <cr><lf>+MCR: V34<cr><lf>
11-23-1999 10:31:05.23 - Interpreted response: Informative
11-23-1999 10:31:05.23 - Recv: <cr><lf>+MRR: 33600<cr><lf>
11-23-1999 10:31:05.23 - Interpreted response: Informative
11-23-1999 10:31:05.66 - Recv: <cr><lf>+ER: LAPM<cr><lf>
11-23-1999 10:31:05.66 - Interpreted response: Informative
11-23-1999 10:31:05.66 - Recv: <cr><lf>+DR: V42B<cr><lf>
11-23-1999 10:31:05.66 - Interpreted response: Informative
11-23-1999 10:31:06.66 - Recv: <cr><lf>CONNECT 33600<cr><lf>
11-23-1999 10:31:06.66 - WARNING: Unrecognized response.  Retrying...
11-23-1999 10:31:06.66 - Connection established at 33600bps.
11-23-1999 10:31:06.66 - Error-control on.
11-23-1999 10:31:06.66 - Data compression on.
11-23-1999 10:31:33.26 - Hanging up the modem.
11-23-1999 10:31:33.26 - Hardware hangup by lowering DTR.
11-23-1999 10:31:33.99 - Recv: <cr><lf>OK<cr><lf>
11-23-1999 10:31:33.99 - Interpreted response: Ok
11-23-1999 10:31:33.99 - Send: ATH<cr>
11-23-1999 10:31:33.99 - Recv: ATH<cr>
11-23-1999 10:31:34.01 - Recv: <cr><lf>OK<cr><lf>
11-23-1999 10:31:34.01 - Interpreted response: Ok
11-23-1999 10:31:34.01 - 115200,N,8,1
11-23-1999 10:31:34.01 - Session Statistics:
11-23-1999 10:31:34.01 -                Reads : 1490 bytes
11-23-1999 10:31:34.01 -                Writes: 1211 bytes
11-23-1999 10:31:34.01 - Creative Modem Blaster Flash56 PCI DI5630 closed.
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lavaiscoldCommented:
I had the same problem with my modem. This can be caused by a noisy phone line.  Those can be caused by the phone wire being next to a ton of other wires.  Try clearing it out.  You may also need some newer drivers, so go to the modem vendor's website and see if you can get them.  The way that fixed mine is that I edited my modem strings.  To find some strings go here:

www.808hi.com

Its a great modem site, and answers a lot of modem questions.
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OttaCommented:
LavaIsCold: welcome to Experts-Exchange (first login: today).

Within this forum, it's considered inappropriate to post suggestions like "me, too", or "go to this web-site" or "try newer drivers" as an *ANSWER*.

Also, the modem-log shows:
Recv: <cr><lf>+MCR: V34<cr><lf>
Recv: <cr><lf>+MRR: 33600<cr><lf>
Recv: <cr><lf>+ER: LAPM<cr><lf>
Recv: <cr><lf>+DR: V42B<cr><lf>
Recv: <cr><lf>CONNECT 33600<cr><lf>

which indicates a *CLEAN* line,
operating at the maximum-speed for V34/V42.

However, the message:

WARNING: Unrecognized response.

indicates that the modem's '.INF' file isn't 100% up-to-date.

Still, the problem remains that the modem is not "negotiating" a 'V.90' connection.  
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femson7Commented:
Otta's right... the fact that the v34 is being used instead of v90 then it's self-explanatory. :))
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stevemoAuthor Commented:
lavaiscold.....the fact that you mention line quality tells me you didn't comprehend the text of my question.  This is a huge pet peeve of mine; pointing out the obvious when I already stated I can run another system at well over 33.6 on the same line.  That was like something tech-support (which in my opinion is an oxymoron) would say.  Same for the drivers comment.

Otta.....since you spent so much time and helped me prove the modem is not doing v.90 correctly please lock the question and I'll give you the points.  I'm just going to scrap the $35 Winmodem and get a real one.
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OttaCommented:
If you're looking for "inexpensive", look at http://WWW.NewComInc.COM for ISA-slot, hardware-only, with jumpers, modems.

Otherwise, look at Diamond SupraExpress  56i PCI-slot, Plug-and-Play modems, or go for the "standard" -- a 3COM/USRobotics Sportster.
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