cd locked by disk utility

unable to play cd. norton virus has been disabled. properties show cd is working properly yet won't recognize a cd when inputted. What is a disk utility error and how do I get rid of it so I can play the cd-rom
cklissAsked:
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simonetCommented:
Does it work when you insert the AudioCD and the manually start Cd Player?

If you answer YES for the question above (and probably even if you answer NO), then the problem might be that CD Insert Notification is truned off.

In order to turn Insert Notification to ON, you must do this:

go to the desktop and right-click My Computer . Select Properties -> Device Manager and then select the CD-RO< drive from the tree view. Once the specific CD drive is selected, click on properties  and then Settings. Make sure that "Auto Insert Notification" is checked. Click on OK.

This takes care of the first part.  The second part is:

Open windows Explorer -> View -> Folder Options (or Options if plain Win95) -> File Types

The choose Audio CD from the list, click on Edit and make sure that "Play" will be set as the default action (it will be in bold face).

Yours,

Alex

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ggilmanCommented:
simonet,
I thought that was what ckliss was asking earlier too and nearly posted an identical answer but after reading a second time, I realized that doesn't explain "disk utility error". Because of this, I didn't post.

ckliss-if simonet doesn't have what you are looking for, I think you need to explain better. What do you mean by "disk utility error"? Is that an error message that pops up or what?

Maybe I was just reading too much into the question but I didn't really understand the error you are having.
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simonetCommented:
ckliss, are you there?
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