Lost D drive while defragging with Symantic System works

Posted on 1999-11-21
Medium Priority
Last Modified: 2013-12-28
I have D:\PRogra~\Quarte~\Cleans~cshook.vxd popping up on rootup every time I restart my computer as a missing file. I would like to know how I could possibly fix this situation and get my D drive to show up on mycomputer. My e-mail address is GerryG516@aol.com. Thanking youin advance for any help you can afford me, Gerry Gouthro
Question by:GerryGouthro
  • 2

Accepted Solution

MindBlade earned 400 total points
ID: 2223444
Gerry have you moved the Norton System works from your "C:" drive to your "D:" drive.
If you have then this is likely the problem.

You could also use the "file find" command to find the file that is reported as missing and copy it to the location in which it is expected.
LVL 25

Expert Comment

ID: 2223526

It appears that you are new to this site, and with that welcome! There are some issues though that I would like to make you aware of. The protocol (albeit unwritten) that is observed here by the techs is that suggestions, best guesses and the like be posted as comments, thereby leaving the question open for review by other techs. Answers are only posted when there is certainty that it will resolve the problem or the questioner requests it. Your cooperation would be appreciated.
LVL 25

Expert Comment

ID: 2223541
Hi Gerry,

Unfortunately Mindblade blocked this question from review by other techs here by proposing an answer that was a "maybe" at best.

Given the information that you have posted, eg: (1) The file call that is being attempted from your "D" drive, during the boot process, and (2) the fact that you can't access or are not seeing the "D" drive in windows indicates one or more of these possibilities:

Your "D" drive (if a second physical hard drive) has either (A) Gone bad, or (B) the ribbon cable to it has become loosened, or (C) the power connector to the drive has come loose.

If that "D" drive is one of two partitions on a single drive, the drive may (A) have an error on the "D" partition, (B) someone removed the "D" partition, or (C) someone formatted the "D" partition causing the loss of files.

Given that you can't see the "D" drive in windows, I would opt for one of the following:

The ribbon or power cable came loose from the drive or it went bad, IF it was a second hard drive.


Someone removed the "D" partition from the drive if "C" and "D" partitions were on the same hard drive.


Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Virtualization software lets you run different versions of Windows, Ubuntu Linux and other versions of Linux all at the same time, rather than running each one directly from your computer's hard drive.
I was recently poking around with LibreOffice and figured out how easy it is to add great vector clip art to one's own LibreOffice gallery collection.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

601 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question