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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Windows protection error

I recently purchased your PCI 56Kbps V.90/K56flex modem. I physically
installed it and its drivers. Moreover, I was able to use it to connect to
my ISP. But, when I attempted to open Internet Explorer, it loaded the first
page, but when I attempted to jump to another web page, the computer screen
went blank and the message: Windows Protection Error, was displayed.

What can I do about this?
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Tm1579
Asked:
Tm1579
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1 Solution
 
tlikCommented:
I known this problem !
Is it Motorola SM56 V.90 ?
You must change another Modem (use chip Rockwell or... not Motorola)
I've tried all the driver in their support page but always received the errors. Uninstall and re-install it does not works, install fresh Windows 98, 98SE does not works, too.
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Tm1579Author Commented:
Yes, It is Motorola SM56 V.90.
There is the way to solve the problem, beside change the modem?
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tlikCommented:
I think there's no way because I tried many way and...
What's your ISP ?
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Tm1579Author Commented:
Thanks tlik,  I just return the modem and get another one "lucent" since then everything seem to be OK.
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