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konradm

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Error Defragmenting Drive C

Hi.

My wife and I have a Pentium 75. When we bought our computer it had Windows 3.1. Since our purchase back in 1995 we have upgraded to Windows 95 Plus, added a new modem, soundcard, added RAM and added a 2G hard drive.

Currently we have a H:host for C, C drive and drive D. We use drive C exclusively.

Anyway, I have been trying to defrag and am having no success. I keep coming up with and Error Defragmenting Drive C which says: Windows could not access part of this drive. Click Help, and carry out the instructions for running ScanDisk. The message tells me to run the thorough option of ScanDisk and gives an ID No: DEFRAG006.

I have run the Thorough option of ScanDisk several times though windows and from DOS. Still, after I run the through option of ScanDisk and try to defrag, I get the same message.

Drive C is 20% fragmented so you can see the performance can be significantly increased.

Any help with this is greatly appreciated.
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konradm

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cmcgee

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That is a lot of information, but it is very valuable. If the scans do not work, then the best thing to do is go to the company of your hard drive, and see if they have diagnostic software. Most do, and that will give you some help. I have even heard of these programs fixing the problem.

There is a possibility that your partitions are also the cause. There are a couple things you can try like cleaning the Master Boot record. I will show you how if the scans do not work.

The biggest thing to do right now, though, is back up your hard drive. If this is remnants of errors, then you do not want to loose your data.

Let me know.
Avatar of Asta Cu
MAKE SURE YOU'RE NOT USING OR RUNNING FASTOPEN; also check if you're running quickfinder or fastfind; sometimes interfere.
alt-ctrl-del should confirm
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These may also help

http://support.microsoft.com/support/kb/articles/Q128/9/60.asp
Disk Defragmenter Err Msg: Error Defragmenting Drive C
---http://support.microsoft.com/support/kb/articles/Q93/4/54.ASP
Microsoft Windows for Workgroups version 3.1
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Defrag005 and 005 as commented earlier, has this link

http://support.microsoft.com/support/kb/articles/Q160/0/43.asp

 
First, prior to running DEFRAG, ALT-CTRL-DEL and end task on all but systray and explorer.  Make sure nothing is running in the background; viruscan, web page updates, task scheduler, etc. etc. etc....  Stop any TSRs, screen savers, fastfind, quickfinder, etc. ANYTHING ELSE THAT ISN'T NEEDED (you might need to check your startup files as to what else may be loading/running in the background to interfere with your scandisk/defrag processes.  Win3.1 upgrade to 95, etc... has residual problems and roadblocks, but first things first.  You might want to try:

To reboot your system and at the sentence, Starting W95, hit the F8 key on the keyboard and go into SafeMode from the menu that you see. Run Defrag again while you are in SafeMode where just a bare minimum of drivers, etc. are loaded. Don't forget to disable your virus program before you run Defrag.

Additional resources in your research may help:

http://support.microsoft.com/support/kb/articles/Q159/5/60.asp

Friend advised this helped him with defrag006 error on WIN95.

Defrag choose advanced options and run the consolidate free space only, 3rd option; reboot, back to defrag 2nd option defrag only, then reboot; then full defrag; after which another reboot caused the error message to disappear.  Since I've upgraded to Win98, can't test for validity, but he said it helped him.

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Hope you don't have to FDISK and start all over with Win95/98 to rid yourself of 3.1 residuals and problems, but that may be an ultimate need.
It looks like you've doublespaced/drivespaced the hd. Make sure to read the maintenance portion of the drive/doublespace compression help before you do any of the above...

Good luck!
Good point, Bolix; given the H host drive as noted.
run a full surface scan on your harddisk thi will wlimate all the bad sectors. then run scandisk see does this doi it!
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ASKER

Thanks to everyone that has tried to help. I have had to this point, no success. I'm not going to give up.

When we had the new hard drive installed, the guy that installed it set the new hard drive as drive C and kept a copy of it on drive D incase anything went would possible go wrong. Also, I believe he double-spaced drive C. When he did this work he also upgraded Win95 to Windows 95 Plus!

 Here is what I have done so far:

I went into the Scandisk.ini file and set ScanTimeOut=On and NumPasses=5

I restarted the computer in DOS mode and ran a Scandisk on Host for C and drive C.

I then restarted the windows in SafeMode and tried to defrag again. When it gets 10% complete I get the same error message. I tried to consolidate free space only with no luck.

Again, all suggestions are greatly appreciated.
Scan drive H first then scan C ?
Listening for more; don't want to add yet other recommendations until we know actual status after trying as posted.  H vs. C key; then, of course, following incremental steps on the recommendations posted.  Nothing new from me here that others haven't already posted, except to say that when we're in troubleshooting mode, we benefit most when we actually print the process and ensure that each step is methodically followed.  Sometimes something as simple as the order of things we do (executions), make all the difference.

Asta
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CMCGEE,

Thank you very much for you help. It took a lot of time, but it finally worked!!

I followed your instuctions verbatim several times and it still wouldn't defrag. As I was running scandisk in DOS, I noticed that it would take forever to scan one particular file - it was a file in C:\Windows\Tempor~1\. I got into explorer to view the file and it contained what appeared to be tempory internet files so I deleted them. This confused me because I clear out our temporary Internet files regularly. It took an extremly long time to delete these files, but when I was finised and ran the process all over again........it worked!

My knowledge of PC's is very limited (obviously), but with a website like this I'm learning more and more.

Thanks for your help