64MB RAM chip 32 of which is bad
Posted on 1999-11-24
Dealer upgraded our RAM a little over a year ago. It's an ASUS Pentium II motherboard AT/style which says it's MMX capable. Our RAM was then 128MB RAM. Started getting weird intermittent out of memory conditions loading large files to discover that 32 MB disappeared. Took the one 64MB Ram chip to them, they tested it. They confirmed that this 64 MB chip had 32MB bad (looked like 4 little chips on the one big 64MB chip). They sent it back to the factory to see what the problem may be. We're hoping they'll cover this with warranty.
It used to be that RAM was guaranteed for years, no? What would cause a 64MB chip to suddenly become 32? No overheating problems, etc. that we could determine. It's confusing as to what chip type this was, BIOS said SDRAM, invoice once said EDO RAM. The boot test confirmed the same thing Windows said, 32MB lower.
Read that someone else had a similar problem, but not sure of the outcome. Don't want to have to pay for something that should have been covered and functional longer than 1.5 years, given the high cost of RAM back then. Right after the RAM upgrade, noticed lots of invalid page faults in specific address areas, kernel32 errors, etc. They were intermittent though. Wonder if these types of things could be around bad RAM. Maybe RAM was bad from the start, and we didn't know it.
Thanks for your helpful comments in helping me make sense of this and what you'd do if you were in my shoes about this RAM issue. Can factories fix RAM? If they can't, and the 64MB chip only has 32 good, is it safe to install this 64MB chip and use only the good portion (assuming we can't afford to replace it and they can't fix the 32MB piece).
Any insight here is appreciated.