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andcu

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HP 895cxi trouble installing on NT Server 4.0 Terminal Server Edition

I'm having problems installing the HP 895 printer on Windows NT Terminal Server.

I have the printer attached to a D-Link and have made a connection to it on a NT Server.  This prints no problem at all.  I can connect to this connection on the server from a Windows 95 machine and print fine.  Well, the test page prints and it shows NO error messages.  So I assume it's OK!!

However, when I connect just the same on Windows NT Server Terminal Server Edition, I get an error of "Device settings cannot be displayed.  The driver for the specified printer is not installed, only spooler properties will be displayed.  Do you want to install the driver now?"  If I click yes then I get "Driver failed to install.  Only spooler properties will be displayed."  I cannot print a test page.  I get "Test page failed to print".  This is logged on as an Administrator and if I do it as a user then I get similar messages.  These messages however refer to permissions.

Why won't it install on Terminal Server?????????????????????????????????
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jarbou

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andcu

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What do you mean by "Have you define it well?"
Try to connect the printer directly to NT server you have without the D-Link and see what happen. If it prints well, then the D-Link is incompatible.  
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