How to do a Clean Reinstall

How do I do a "clean reinstall"?  I have several programs installed that I do not want to lose when I do the reinstall, how can I save them?  

Is a clean reinstall necessary?  the reason I ask is I am starting to have serious performance problems and from what I've read and heard a clean reinstall would probably help.  

Is there anything else short of reinstalling windows that I could do do prevent the blue screen "system busy" and blue screen "waiting for close dialogue" from happening when I am working.???
nascaraddictAsked:
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Barn_OwlCommented:
A clean reinstall means wiping out everything, basiclly 'format c:'. You can back up all the data files to floppies or zip. Reinstall windows then reinstall the programs you want and load the data files back in to the programs.

Got a love the ole' blue screen of death
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nascaraddictAuthor Commented:
OK, anything else I can do besides the dramatic reinstall?  any cleaning or tweaking to my existing system with all of my other already installed programs ??  really would hate having to reformat the disk and starting from scratch.
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femson7Commented:
A Clean Reinstall... is this possible? I mean, there is a clean install, but IMHO, reinstall means doing the entire installation process after you have installed it, which you deemed to be necessary for conditions such as the one you stated.

A clean install doesn't necessarily mean you have to WIPE out the entire DRIVE C:. But you MUST wipe out every single directory and files that is used by windows and it's accessories, and also third party apps that you may have installed in the past.

Reinstallation permits you to keep some of your apps and files, but that doesn't assure you that those 3rd party apps will run flawlessly or even run a little better than before you did the reinstallation. There are even some apps that WON'T run after you do a reinstall or even run a scanreg /fix session. The likes of this apps include XingMPEG Encoder 2.11 and Player 3.31. After I ran scanreg /fix it damaged my registry entries of these two apps losing the registration entry which resulted to reinstalling XingMPEG. Another one is an SNMP network browser which suffered an intermittent .DLL file loading problem.

What made you think you need to do a clean install? I mean, even a reinstall?? Clean Install won't fit you coz you intend to keep your files. But as i've said you're not 100% sure it will perform better than before or even run afterwards.
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smeebudCommented:
Re-Setup Using the "setup /d /p f" Switches

Note the spaces between the switches.

X:\setup /d /p f
Where X is your CD drive letter
This will cause windows 95/98 to re-examine your setup. This will clean, read and rewrite
your Win.ini and System.ini, without over-writing your updated dll's vxd's extensions.

/d
Instructs Windows 95 Setup not to use the existing version of Windows for the early
phases of Setup. Use this switch if you have problems starting Setup that might be due
to missing or damaged supporting files for Windows.

f - This switch enables Clean Registry mode. It forces Detection to clean and correct the
root branch of the registry before starting. This switch is ignored when Setup is run in the
Windows 95/98 graphical user interface (GUI).
When setup prompts you for "Typical or Custom Setup", choose Custom. This allows
you to have control over every step of the setup. This will do a compare and replace
missing or corrupted files and will take you back where you were before the error.
From dos insert your CD and run from your cd this command... (setup  /p f) When setup
prompts you for "Full or Custom Setup",
choose Custom. This allows you to have control over every step of the setup. This will do
a compare and replace missing or corrupted files and will take you back where you were
before the error.

Regards,
Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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dew_associatesCommented:
Nascar, there are a number of things that you can do to "possibly" improve the existing installation. Much of this depends on two things, (1) how much time you are willing to spend performing the various tasks while knowing that it is a maybe situation, and (2) your familiarity with how files should be checked and replace if need be, as well as working with the registry.

On the other hand, if a clean install is necessary, there is a plan of attack that you can use for that clean install that will prevent your being in this situation in the future.

I would help you with either, but you may want to consider the time investment for each. In the long run, it may take alot more time trying to make repairs only to learn that a fresh install may be necessary.
Dennis
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bchewCommented:
A few "simple" things you could try first would be to run scandisk, scanreg /fix, defrag, and disk cleanup.
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nascaraddictAuthor Commented:
DEW,what could I do as far as your answer number1?  what things can I do short of the clean reinstall?  time isn't a problem and is it is only a maybe, I'll save all my third party stuff to my back up disk and start over, but hopefully not.
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nascaraddictAuthor Commented:
smeebud, will this help with the problems as far as performance, you know, the blue screens that pop up and sometimes system freezes?
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smeebudCommented:
I don't know for sure that what I suggested will stop the Blue screen.
That can be a hardware or software compatability problem
that Dennis is I'm sure going to ask you about.

Regards,
Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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nascaraddictAuthor Commented:
usually the blue screen or freeze happens when connected the net, this happens usually when downloading a file and surfing at the same time.  
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smeebudCommented:
Dennis said,
"On the other hand, if a clean install is necessary, there is a plan of attack that you can use for that clean install that will prevent your being in this situation in the future."

Personally I love watching dennis work. I'd asking him about that option if I were you.

For our knowledge, please post a detailed report on you system.
hardware and software.

Regards,
Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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dew_associatesCommented:
Okay, let me try and respond to the question you asked me as well as the one posed to Smeebud.

First, most blue screen and freeze errors are related to either bad drivers, hardware problems, file corruption or duplicate devices in device manager or a combination of all of the above.

Here's what I would do: (In the order noted)

1. Run Scandisk.

2. Run Disk Cleanup.

3. Download the most current drivers for your hardware devices, such a video card, sound etc. Uninstall the present software for those hardware devices and remove the files from the system and then install the new drivers.

4. Boot the PC into safemode and then go into device manager. Expand each area and look for duplicate device entries. If there are any duplicates, remove them all and then reboot the PC and load the device correctly.

5. Now run the system file checker SFC from the Start, Run. Click the Settings button and select the check for changed and deleted files box and then run SFC.

Replace (A) all corrupted files, (B) replace older file versions with the latest. Ignore the file dates, just use the lastest versions.

6. Now boot the system to a Command Prompt Only. Change directories to \Windows\Command. Type SCANRE/FIX. This will cause scanreg to review and correct the registry. There is a caveat here though. If the folders and files for old drivers and programs remain on the system, scanreg will not remove the registry entries.

7. Once the above is done, run a defrag on the system.
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smeebudCommented:
Dennis said,
"On the other hand, if a clean install is necessary, there is a plan of attack that you can use for that clean install that will prevent your being in this situation in the future."

Personally I love watching dennis work. I'd asking him about that option if I were you.

For our knowledge, please post a detailed report on you system.
hardware and software.

Regards,
Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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nascaraddictAuthor Commented:
OK my systemis this AMD K6II 450, 12 gig HD, (it is a Tiger Direct System), 8meg video ATI Rage Pro II, win98SE w/Plus 98 installed, 256 megsRAM (pc100) have a quick cam installed and a printer, not much in the hardware area.  If you need more, let me know, oh yeah  modem is a Rockwell 56k.
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1cellCommented:
Just a comment but I have seen many instances where 98 chokes with more than 128MB of RAM.  I know many will disagree with me but I have seen it many many times.  
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dew_associatesCommented:
1cell, if you have systems chocking with 128MB or more of ram, it's a hardware issue, not Win98. We push systems out with 128, 256 and more everyday without a bit of a problem.
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1cellCommented:
That's what I originally thought.  However, and this is on multiple systems, checking the RAM proved that it was fine, using only 128 actually sped up the system, AND after NT was loaded on these systems, they purred like kittens.  There was nothing really similar with any of the systems as far as hardware goes to where we could say, oh, these motherboards....., or this type of RAM.......    What we did find however, was that in some cases, with Windows98 and over 128MB of RAM the swap files were huge.  I mean enormous, like twice the amount of RAM.  I know it sounds like hogwash but I have seen it in many instances and in all every one, taking the RAM down to 128MB actually sped things up and in a couple of cases solved problems with page faults and lockups.

It's a strange world.........
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femson7Commented:
In most cases of having more than 128MB RAM choking the system or becomes unstable, it is caused by the capacitance issue with regards to the physical RAM connectors.

If a system has let's say 256mb which is actually two 128MB modules, finding the correct or best bank is what people usually do to correct or at least minimize these problems.
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smeebudCommented:
1cell and femson7,

Ok, I'll be the bad guy here.
Please don't choke the progress Dennis is making with
nascaraddict with another issue.
This happen here all too often.

If you want to give me heck for saying this;
send it to me at budallen@geocities.com
so there's less clutter on this page.

thanks a lot.

<(©¿©)>

Regards,
Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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smassoCommented:
If you want a "clean install" of windows, but do not want to format the drive:
For Windows 95
(1)copy windows9x from the CD(not all the other stuff) to a temporary folder on your hard drive (ie: win95). This is in case you don't have access to your CD-Rom. Make sure you have the attrib.exe and deltree.exe (from C:windows\command ) copied to your C: drive root. Make backups of config.sys and autoexec.bat, Favorites, Bookmarks,etc.

(2) Insert your start up floppy and reboot.(Assuming you have make one) (3)Go to the DOS prompt and change to C:> (if you are still in A:) Delete the contents of the root directory by entering
    attrib -s -r -h c:\*.*        
Clear out windows 95 by entering
    deltree c:\windows (where \windows is the path to windows95.)

(4) Run setup.exe. in the directory containing the windows 95 installation files. (or setup from CD for win98) When everything is installed, you can delete the win95 files from you temporary folder, because now you can use anyting you want from the CD-Rom.
All your other files and folders on your hard drive will be there, but you will have to reinstall(on top of the old) any programs again that their *.ini files are necessary in Windows.

For windows 98--Since it lets you use the CD-ROM from the start up disk, you can skip the part about copying windows to another folder.
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dew_associatesCommented:
Smasso, what is your point here? Nascar is trying to avoid installing his other applications. If here were to follow your advice, he would need to reinstall everything, therefore it would be easier to save off his data, email and export his favorites etc and then do a clean installation.
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nascaraddictAuthor Commented:
OK, back to the flow here, DEW ASSOC...
what about your quote that smeebud referred to "On the other hand, if a clean install is necessary, there is a plan of attack that you can use for that clean install that will prevent your being in this situation in the future."


what do I do for that? or is that in your earlier suggestion?
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dew_associatesCommented:
Nascar, I didn't post the procedure for doing a clean install and walk you through the procedures you can do to prevent these problems as it appeared that you wanted to try to fix what you had first. It's a lengthy post, therefore it is kind of unnecessary if you're not going to use it.
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nascaraddictAuthor Commented:
I guess that's what I meant, should I do your first suggestion, than come back and tell you how it went?
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dew_associatesCommented:
Try the repair first and then test the machine thoroughly. If you still don't like the performance, we can go onto the next phase.
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femson7Commented:
I wish to apologize for 'choking' the progress of others here. I guess, even if someone posted a comment first, then that someone should backdown and give way to someone who's much much more senior in all aspects. No flaming intended.

Again if ever I choked the progress, I apologize.

'Nuff said.
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Barn_OwlCommented:
TO THE PANEL: Any reason why using sysinfo tools to reinstall the system dlls and to make sure that have not been corrupted or lost? This is the fastest and easiest way to repair a problem cuased by dll or other system files.  
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Barn_OwlCommented:
Sorry about the twin post. Hit send be fore i thought to mention this.

 If the blue screens normally occur when on the internet."usually the blue screen or freeze happens when connected the net, this happens usually when downloading a file and surfing at the same time " , this sounds a lot like a conflicting share with the modem. Your internet software may be teh cuase of the lock ups.
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smassoCommented:
Dew Associates
I gathered that nascaraddict wanted to redo his windows, but not wipe out the other programs. I did the same thing to mine and did not lose any programs or data. Some programs I had to reinstall in order to get the necessary ini info back into windows, but all my data was still there since I only installed over the original program. Many programs I didn't have to do anything. They just picked up where they left off before deleting and reinstalling windows.  Sure saved me a lot of work.
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nascaraddictAuthor Commented:
OK, I'll give DEW's suggestion a go and will let everyone know how it goes, I like what smasso said, wonder how exactly it was done? maybe a possibility?
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compmaniaCommented:
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nascaraddictAuthor Commented:
Well I started to do what DEW said to do and found my mouse criver was installed twice in device manager.  That was the only problem so far.  I also uninstalled a bunch of stuff and did the SFC, it asked for verification for a bunch of stuff deleted and I verified them as being deleted.  System is acting a little better.  Still having a minor problem with shutdown, something is hanging the system on shutdown, I don't know what it is because the box that pops up does not have the progrqam name in it like it normally should.
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dew_associatesCommented:
Okay Nascar, there may be a couple of reasons for the hang, it could be a problem with a program or it could be Windows Fast Shutdown causing this.

Let's deal with Fast Shutdown first. Here is a URL for a file download from Microsoft for this. Download the file I note below and apply it, then test the system.

http://207.46.130.14/windows98/downloads/corporate.asp

The file you want is:

Windows 98 Second Edition Shutdown Supplement
 502 KB | 4 Min @ 28.8
 Addresses shutdown issues on systems with specific hardware/software configurations running Windows 98 Second Edition. These issues include systems restarting when selecting shutdown and systems hanging on shutdown.  

You can apply this update to Win98 or Win98SE.
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nascaraddictAuthor Commented:
Dew the WIN SE Shutdwon Supplement did not do it, is there a way I can determine what hangs up the system on shut downs?
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dew_associatesCommented:
There are several places to look, but let's do this methodically so you don't get lost.

Click Start, Run and type in MSCONFIG and click OK.

Go to the startup tab and jot down each of the programs that are starting and post them here. I'll go through them with you and show you which to uncheck and which to leave alone in order to sort this out.
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Barn_OwlCommented:
Dew >> Don't forget to check for hardware hangups.
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smeebudCommented:
Just want to make sure you have the lastest.......

HOT TOPIC #1 - Windows SE Shutdown Supplement III?
.....................................................
Man, this is getting a little old. I don't have confirmation of
this from Microsoft, but some people I trust have heard that
Microsoft has once again updated the Win98 Second Edition
Shutdown Supplement, which now bears the "November, 1999" date on
the Windows Update Web site
(http://windowsupdate.microsoft.com/). In fact, I'm told that the
third version of the patch was posted on November 18. You may
recall that Microsoft issued an earlier updated version in late
October, reported right here in the Insider
(http://www.winmag.com/win98/newsletter/1999/1021.htm).

The really weird part is that if there is a third SE Shutdown
Supplement, it doesn't appear to be any different from the second
one. It's also completely unclear whether the Shutdown Supplement
file you might download from what I think of as the "manual
Windows Update" page
(http://www.microsoft.com/windows98/downloads/corporate.asp) is
the Shutdown Patch II or III.

Regards,
Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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nascaraddictAuthor Commented:
Thanks Smeebud, as of now, the only problem I am consistently having is shutdown problems, all other problem are better after doing some of the suggestions.  
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nascaraddictAuthor Commented:
Dew Assoc. I will do as you said as far as writing down what is in startup...sorry I haven't responded sooner as I have been away for a few days.

I'll get back to you soon as I can, thanks
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nascaraddictAuthor Commented:
OK, now here are two problems that keep popping up, both are still at shutdown.

When, I disconnect my modem after browsing around, and then try to shutdown I get the following two errors

one is a box that says the system is waiting for a program to end and gives me the option to wait 20 seconds or end the task, anyhow the program name is W3background, but when I look around in my files or do a search for it, it is nowhere to be found.

the second problem is like the first, only there is no name for the program, just a blank space at the top of the box.  

For DEW ASSOC. here is what is running in my startup (checked from sysconfig)


Scanregistry
Taskmonitor
Systemtray
ATIkey
ATICWD32
TweakUI
CriticalUpdate
LoadPowerProfile
VscomrEXE  (part of Mcafee antivirus)
Vshwin32EXE (part of Mcafee antivirus)
VsStat      (part of Mcafee antivirus)
McAfeeWebScanX
ATI Scheduler
LoadPowerProfile (AGAIN !!??)


Also, there are several of the same entries that I have unchecked for example, Vshwin32EXE is listed in this area four times, is there any way to get rid of all the duplicate entries in the startup area ???
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dew_associatesCommented:
Unfortunately that is a McAfee problem.

Here's your list, uncheck those that say "off" before them and then try the PC.

ON  Scanregistry
ON  Taskmonitor
ON  Systemtray
OFF  ATIkey
OFF  ATICWD32
OFF  TweakUI
ON  CriticalUpdate
OFF  LoadPowerProfile
OFF  VscomrEXE  (part of Mcafee antivirus)
OFF  Vshwin32EXE (part of Mcafee antivirus) (SHUT OFF ALL)
OFF  VsStat      (part of Mcafee antivirus)
OFF  McAfeeWebScanX
OFF  ATI Scheduler
OFF  LoadPowerProfile

Let me know the results after this test.
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nascaraddictAuthor Commented:
I'll try it, do you have any input as to why there are multiple entires of the same programs in the startup box?
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nascaraddictAuthor Commented:
sorry, didn't read the first part of your statement about the multiple entries being a McAfee problem.  But I also have two entries for the LoadPowerProfile too  ???
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dew_associatesCommented:
That's normal. Your system is loading the motherboard bus as well as APM.
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nascaraddictAuthor Commented:
any ideas as to the "W3background" program that my PC says is waiting to close when I try to shut  down?  (see prior message)
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dew_associatesCommented:
First, did you uncheck the boxes noted above, and if so, what did you find.

As for the W3background program, do you know what it is or where it came from. It is a program of some sort running in the background on your system that is not shutting down properly, thereby forcing the windows shutdown to fail or hang.
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nascaraddictAuthor Commented:
DEW about the W3background, I have no idea where it came from, nor do I know what it is related to, nor can I find it under any abbreviation when I try to search my hard drive.  ????
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dew_associatesCommented:
Okay then we'll have to do some searching then to find what this is.

There's two places to look initially.

Click Start, Programs, Accessories, System Tools, System Information. Now expand the software environment and search each area carefully.

Next, click Start, Run and type in regedit. This will bring up the registry editor. Click Edit and then search and search on that program name.
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nascaraddictAuthor Commented:
when and if I find it, should I delete it?
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dew_associatesCommented:
Before you go deleting it, let me know where it is. Obviously, if you feel comfortable in deleting it, do so, but I just don't want to see you screw up your PC. Let's first see what is causing this and where its coming from.
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nascaraddictAuthor Commented:
DEW, I looked around for the W3background program in both areas and can't find it, I have also turned off the programs you told me to, so I am assuming it was in there, although it doesn;t make much sense as it should still be in the registry.  I am perplexed to say the least.
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dew_associatesCommented:
Nascar, that program has to be loading somewhere. You your Ctrl, Alt and Del keys to open the close programs dialogue box and end task for everything except for systray and explorer and then try a normal shutdown and see if the program comes up as hanging.
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nascaraddictAuthor Commented:
I'll try it, and, wouldn't you know it now I have another "W3" program popping it's head up at shutdown, it is named W3_BrowserManager, also tried to find it in the registry and through sysconfig and can't find it either.
I have a program called Netsonic Pro from a company named WEB3000 and I have a suspicion that this is the program that is causing these hangups at shutdown, but for I cannot find either of them in the registry or through a simple search of the hard drive.

Could they be little programs within a program?
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dew_associatesCommented:
Sure they could. Why not uninstall it and remove its files and give it a try. If, after uninstalling, the popup is still there, boot to a command prompt only using the F8 key during boot, then change directories to \Windows\Command and then run scanreg/fix to clean out the registry.
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nascaraddictAuthor Commented:
DEW, ok yet another problem has risen.
It has to  deal with my Internet Explorer (IE5)  there are a couple web sites that I try to connect to but can't, I have "pinged" the sites and know they are active, and even used my laptop to connect to them, so I know my IE5 is not working properly.  I keep getting the cannot find server or DNS error message every time I try to get to these sites.  I went through the Microsoft Knowledge Base and tried the fixes and still cannot connect to the sites.  I know it may be unrelated, but I'm not so sure as the origin of most of my problems were related to "post internet" use.
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dew_associatesCommented:
Since I don't know which KB articles you are referring to, I don't know what you have tried or not tried. Have you checked all of the IE 5 settings, especially security etc?
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nascaraddictAuthor Commented:
Yes, I have checked all the security settings, MY IE just won't connect to two certain websites, they are www.gatorlink.ufl.edu and www.savvysearch.com, now I know they are working because I have a laptop and connected to them from there.  As far as the knowledge base, I am reffering to the articles that address the cannot find server or DNS errors.
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nascaraddictAuthor Commented:
Oh yeah, they both used to work fine (or connect fine) until I installed IE 5.01.  
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dew_associatesCommented:
Okay, I just tried those links using machines with IE 5, 5.01 and 5.5 and had no problem. So it has to be a setting or a file problem somewhere. Let's start with the exact error message when yu try and go there. Let's deal with one site and post the exact error message you get.
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nascaraddictAuthor Commented:
Okay here is what is said on the page

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the  Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click  Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the  Back button to try another link.



Cannot find server or DNS Error
Internet Explorer  



When I try the refresh button, I get the same thing, also when I try to "detect network settings"  I get the same thing as well.  Can't understand why some sites are fine and others are not???
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dew_associatesCommented:
Okay, let's see if we can break this open. Let's start here with some reasons for this and the cures. Work your way through these and I'll research it deeper and continue posting until this is finished.

This error message can occur for any of the following reasons:
 
 - Multiple copies of the Wsock32.dll file are installed on your computer.
 
 - An incorrect version of the Wsock32.dll file is installed on your computer.
 
 - If you try to view a file (file://) you do not have permissions to view.
 
 - Intermittent connection problems, low system resources, and dropped
   connections while attempting to load the Web page.
 
 - You are using America Online as your Interent service provider, and there is
   not a Dial-Up Adapter installed along with the AOL Adapter.
 
 - Unable to resolve the DNS name, or the DNS server returned an error.
 
 - Corrupted cookies can also cause this issue with Internet Explorer 5.
 
 - The Internet Explorer connection settings for the dial-up connection are
   configured to use a proxy server.
 
RESOLUTION
==========
 
To resolve this issue, use the appropriate method:
 
Verify DNS Server Settings
--------------------------
 
Verify your DNS Server settings with your network administrator, and make sure
the DNS servers are working properly.
 
Rename the Additional Wsock32.dll Files
---------------------------------------
 
1. Click Start, point to Find, and then click Files Or Folders.
 
2. In the Named box, type "wsock32.dll" (without the quotation marks), and then
   click Find Now.
 
3. Rename any copy of the Wsock32.dll file that is not located in the
   Windows\System folder. To rename a file, right-click it, type the new file
   name, and then press ENTER.
 
Replace the Wsock32.dll File
----------------------------
 
1. Restart Windows 95, press the F8 key when you see the "Starting Windows 95"
   message, and then choose Safe Mode Command Prompt Only from the Startup menu.
   For Windows 98, restart your computer, press and hold down the CTRL key after
   your computer completes the Power On Self Test (POST), and then choose Safe
   Mode Command Prompt Only from the Startup menu.
 
2. Rename the Wsock32.dll file in the Windows\System folder to Wsock32.old Note
   that this assumes you do not have a file named Wsock32.old. If you do have a
   file by this name, use a file name extension that is not currently in use.
 
3. Restart Windows 95/98 normally.
 
4. Extract a new copy of the Wsock32.dll file from your original Windows 95/98
   CD-ROM or floppy disks into the Windows\System folder. For information about
   how to extract a file, please see the following article in the Microsoft
   Knowledge Base:
 
   Q129605 How to Extract Original Compressed Windows Files
 
5. Restart your computer.
 
Viewing a File (file://) You Do Not Have Permissions to View
------------------------------------------------------------
 
Contact your system administrator to obtain permissions to view the appropriate
file.
 
Connection Problems, Low Resources, Dropped Connections
-------------------------------------------------------
 
If you have connection problems, or dropped connections, try again until you
successfully establish a good connection. If your computer's system resources
are low, close uneeded programs, or restart your computer.
 
Corrupted Cookies
-----------------
 
The workaround is to delete the contents of the Cookies folder, but doing this
may cause you to lose customization on some Web sites. You may want to move the
contents of the Cookies folder temporarily, try connecting to the Internet, and
then move the cookies back a few at a time to determine which ones are
corrupted.
 
Reconfigure the Proxy Server Settings in Internet Explorer
----------------------------------------------------------
 
To reconfigure your proxy server settings:
 
1. In Internet Explorer, click Internet Options on the Tools menu.
 
2. Click the Connections tab.
 
3. Select the dial-up connection, and then click the Settings button.
 
4. Clear the Automatically detect settings and Use proxy server check boxes are
   not selected.

0
dew_associatesCommented:
This error message can occur for the following reason:
 
 - The PCT (Private Communications Technology) 1.0, SSL (Secure Socket Layer)
   2.0, or SSL 3.0 security check box is not selected.
 
RESOLUTION
==========
 
To correct this behavior, use the appropriate method:
 
Method 1
--------
 
1. Click Start, point to Settings, click Control Panel, and then double- click
   Internet.
 
2. Click the Advanced tab.
 
3. Under Security, click one of the following check boxes to select it:
 
    - PCT 1.0
    - SSL 2.0
    - SSL 3.0
 
4. Click OK
 
Method 2
--------
 
1. In Internet Explorer, click Internet Options on the Tools menu.
 
2. On the Connectiones tab, click LAN Settings.
 
3. Under Proxy Server, click Advanced.
 
4. Type the appropriate proxy server address and port in the Secure box, click
   OK, click OK, and then click OK again.
 
0
nascaraddictAuthor Commented:
well, you were right, the security settings in advanced were the cuprits, I also called my ISP and talked to them and as usual, they weren't much help.
I'll check around and try to connect to "my favorites" and make sure that I can get around using my browser without problems, thanks
0
dew_associatesCommented:
Okay, I'll wait on you!
0
nascaraddictAuthor Commented:
DEW, I have pinpointed what I think is the root of one the few problems I addressed earlier in this question, When I am connected to internet and when my modem is communicating, I noticed that my screen will "lock" for miniseconds, It is as if my system wants to lock up when I am surfing and when my modem is working.  The Program is RNAAP, does that make any sense?
0
dew_associatesCommented:
Does Rnaapp go to "this program is not responding"??

This is your dial-up networking. This normally does not cause a lock unless:

A. There's file corruption or a conflict.

B. Too many temporary internet files and too many cookies in the cache folder.

C. Video card or driver problem interferring with the refresh.

D. Insufficient disk space causing a problem for the swap file.
0
dew_associatesCommented:
Nascar, given where this issue originally started, and you last two comments, I'm going to lock this question with the hopes that we can close it with what follows at the bottom of this post.

You said, "well, you were right, the security settings in advanced were the cuprits, I also called my ISP and talked to them and as usual, they weren't much help. I'll check around and try to connect to "my favorites" and make sure that I can get around using my browser without problems, thanks"

Given the above, the security setting interference played a part in this issue, however you still had a small issue of momentary hang with the browser. This is not uncommon though. You said, "I have pinpointed what I think is the root of one the few problems I addressed earlier in this question, When I am connected to internet and when my modem is communicating, I noticed that my screen will "lock" for miniseconds, It is as if my system wants to lock up when I am surfing and when my modem is working"

These small hangs can also be caused by processor, memory or even video issues including refresh rates, and this is aside from those that I noted in my previous post.

You may want to look seriously at your hardware and see if this is also a possibility.
Dennis
0

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nascaraddictAuthor Commented:
thank you very much for your attention to my problems, you have benn most helpful.
0
dew_associatesCommented:
And you are quite welcome. I would like to see this resolved for you, even if that requires you to check your hardware.
0
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