Installing a Modem in Mandrake 6.1

I have a Compaq Presario 1245 Laptop with a 56k itu v.90 modem in it.  Everyting else installed correctly but I cannot get the modem to work.  When Query'd it says that the modem is busy?  When I search for the modem It cannot find one on any (ttyS)?  Can anyone help PLEASE????
charnalAsked:
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aa0naCommented:
look at /proc/pci and see if it's there, if so...  I'll tell you how to set that up.
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charnalAuthor Commented:
I looked where you said and it was empty?  What does this mean?  What can I do?  Thanks for the help...
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foxrCommented:
I am almost certain that your built in modem is a WinModem which means it's a software modem.  If I am correct, your modem is not currently supported by any Linux distribution.  You wil need to get a pcmcia non-WinModem.
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DVBCommented:
If it is an internal modem, its probably a winmodem.
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charnalAuthor Commented:
I contacted the Linux support people with the same question and they did not relay to me that it was a winmodem.  Thwy gave me a couple things to try but it takes days to get back and fourth with them.  I told them what kind of Laptop it was and they told me the kind of modem that was in it.  They never mentioned it being a "winmodem". Is there ANYthing I could try?
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foxrCommented:
check with Compaq as to whether you modem is a winmodem...linux support would have no way of knowing...your hardware manufacturer would.
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foxrCommented:
Also, disable the PnP bios and disable the remaining serial port not assigned to your modem.  Check for interupt and IO port conflicts.  I have seen this block Linux from accessing.  Good luck
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