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This question was awarded, but never cleared due to the JSP-500 errors of that time. &nbsp;It was &quot;stuck&quot; against userID -1 versus the intended expert whom you awarded. &nbsp;This corrects the problem and the expert will now receive these points; points verified.<br />
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This question was awarded, but never cleared due to the JSP-500 errors of that time.  It was "stuck" against userID -1 versus the intended expert whom you awarded.  This corrects the problem and the expert will now receive these points; points verified.

Please click on your Member Profile and select "View Question History" to navigate through any open or locked questions you may have to update and finalize them.  If you are an EE Pro user, you can also choose Power Search to find all your open questions.

This is the Community Support link, if help is needed, along with the link to All Topics which reflects many TAs recently added.

https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt [https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt]
https://www.experts-exchange.com/jsp/zonesAll.jsp [https://www.experts-exchange.com/jsp/zonesAll.jsp]
 
Thank you,
Moondancer
Moderator @ Experts Exchange

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I have a HP ScanJet 3300C. &nbsp;When a picture is scanned in, a blue line appears horizontally 3/4 the way down the picture. &nbsp;How do I fix it, or is the scanner bad and I need to exchange it?
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I have a HP ScanJet 3300C.  When a picture is scanned in, a blue line appears horizontally 3/4 the way down the picture.  How do I fix it, or is the scanner bad and I need to exchange it?

Blue line

A peripheral device is defined as a computer device, such as a keyboard or printer, that is not part of the essential computer (i.e., the memory and microprocessor). These auxiliary devices are intended to be connected to the computer and used in conjunction with it. Examples of external peripherals include mouse, keyboard, printer, monitor, external Zip drive or scanner, while internal peripherals include CD-ROM drive, CD-R drive or internal modem. Today's new devices, such as tablets, smartphones and wearable computing devices are considered peripherals as they can be connected and used on a computer system. The difference, however, is that these devices can run independently of the computer system.