okidata ml 591 making noise

ok, this is what i did.  the ribbon wasn't advancing on it. i found that the little thingy that turns the ribbon was stripped out.  i went ahead and superglued it. no big deal.  do this i had to remove the carraige and go into the gears.  i put it back together now the print head carraige moves to the left and just grinds.  kinda like it needs to be callibrated.  after about 15 seconds of grinding it moves back to the center like it's supposed to. i called okidata and all they can tell me is "bring it to an authorized service center". the closest one is over an hour away and i don't want to do that. any ideas?
LVL 2
jj_makoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

briancassinCommented:
You have detached the ribbon cable at some point in the machine either on the carriage or on the printer board. You can look for a snap connector on the bottom of the carriage but most likely it is soldered to the bottom of the carriage and also soldered to the printer board (turn the power off before doing this )If it is not undo the snap connector make sure you insert the cable all the way and close the snap connector this should fix itr providing you did nto tear any of the wires in the ribbon cable.

Otherwise if it is soldered you could try soldering it back it depends on if you want to take the chance on doing more damage or repairing yourself but at any rate the machine will not work until that ribbon cable is fixed because that controls the carriages movement the grinding and odd movement are because it cannot find it's home position. I would also unplug the unit this could possibly cause an electrical short if that ribbon cable has got bare wires or is soldered to the board
0
jj_makoAuthor Commented:
briancassin-
i'm only rejecting your answer right now because i want to hear what others have to say.  if your proposal works i'll give you the points.  thanks
0
jj_makoAuthor Commented:
briancassin-
it worked, thanks, re-post your answer so i can give you the points.
0
briancassinCommented:
You have detached the ribbon cable at some point in the machine either on the carriage or on the printer board. You can look for a snap connector on the bottom of the carriage but most likely it is soldered to the bottom of the carriage and also soldered to the printer board (turn the power off before doing this )If it is not undo the snap connector make sure you insert the cable all the way and close the snap connector this should fix itr providing you did nto tear any of the wires in the ribbon cable.

Otherwise if it is soldered you could try soldering it back it depends on if you want to take the chance on doing more damage or repairing yourself but at any rate the machine will not work until that ribbon cable is fixed because that controls the carriages movement the grinding and odd movement are because it cannot find it's home position. I would also unplug the unit this could possibly cause an electrical short if that ribbon cable has got bare wires or is soldered to the board
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.