Posted on 1999-12-05
Accessing the printer control panel causes the Spool32 to crash in Kernel32. I cannot reinstall the printer because this also crashes in the same way. I cannot uninstall the previous printer completely because this also causes the crash. Using W95, IE5, HP720 printer. Updated all files as downloads etc. Read every article on the web. Several people report similar problems (maybe 3 or 4) but nobody seems to have the clue. Either it is something obvious and I havn't found it or its not so obvious after all. Practically anthing to do with printers causes the crash but also some other programs cause the crash, randomly. Any known viruses that attack printers particularly. The printer was working OK last week! Nothing new been installed. Tried reinstalling registry to earlier known working version. Anybody seen this before???