Acer CDRW installation

I have a PCChips M571 motherboard with an AMIBios V3.2 and it will not recognize the new Acer 4x4x32 CDRW drive I installed.  I even went as far as downloading the newest bios flash for my bios and it still doesn't recognize it.  Anybody know what's wrong??  Jumper settings are all what they should be and all the cables are tight (IDE and power).  The drive is powering up, I can eject and get flashing lights, but no BIOS support.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

mikeyd8Author Commented:
Edited text of question.
When the computer is booting up, at the bottom of your screen it should say something like "<PRESS DEL TO ENTER SETUP>" which will enter the BIOS.  Once in, go to the IDE Hard Drives section and make sure both master and slaves on both busses (IDE 0 and IDE 1) are set to automatic except your hard drive; and none are disabled.  If it's still not working, then your CDRW is defunct and you should just return it for a new one.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial

 EIDE interface :

 2 channels , 4 peripherals ( master and slave channel 1 and master and slave channel 2.

Use one channel for hard drive ( master).

Use another channel for CDwriter (master).

You must set jumper on your CDwriter (MA position).

Some motherboard can't detect slave peripheral if there is no master peripheral ( on the same channel).
mikeyd8Author Commented:
The CDRW turned out to be defunct, as you said, the new one works fine in my system, even though bios is slow to post with the CDRW installed.
Glad I could be of help; feel free to e-mail if you have any more questions.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.